Question about Microsoft Xbox 360 Console

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Could my 360 HD still be corrupt even if I am getting the same problem after I cleared the cache?

Should I still try and exchange the HDD through gamestop even though when I cleared the cache I am still getting the same problem? Or is it definitely the system that is causing this problem?

Thanks so much!

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Try getting a new drive, as a script compile error could be the cause of a bad sector somewhere in the drive or the consoles' CPU. so I would first try exchanging the drive before the console.

Posted on Apr 11, 2008

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1 Answer

Skyrim wontstart


It could be the cache that's causing it but, I'm betting on the disk itself has gone bad on you, had the same issue my copy would load them freeze even after clearing the xbox360 cache. Here's how to clear the cache.

Xbox Support

Xbox One Xbox 360 Getting startedAccessoriesAppsConnectionsContract subscriptionDownloadable contentError codesGamesKinectNetworkingSecuritySystemWarranty and serviceXbox LiveXbox MusicXbox Video Billing My account Xbox on other devices How to clear the cache on Xbox 360 Overview

The Xbox 360 system cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. You can often resolve issues with your Xbox 360 by clearing the system cache.

The following are not removed when you clear the Xbox 360 cache:

  • Your gamertag
  • Content that you have downloaded
  • Game files
  • Console software updates.

Clearing the cache removes previously downloaded game updates. You must download these updates again the next time you play the game.
To clear the system cache

  1. Press the Guide button on your controller, go to Settings, and selectSystem Settings.
  2. Select Storage or Memory.
2a9627e0-ffa1-4c68-a594-145da92384e5.jpg?v=1#storage_mu-m-m.jpg
  1. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
  2. Select Clear System Cache.
acc61cbd-426f-434a-9802-30b80f932d20.jpg?v=1#clearsyscache-m-m.jpg
  1. When prompted to confirm storage device maintenance, select Yes.

Feb 17, 2015 | Sony Playstation 3 (PS3) Console

1 Answer

Xbox 360 won't delete anything, plus it won't format


You can try connecting the HDD to a computer and formatting that way. FAT32 if all else fails will need replaced. Sounds like HDD has problem.

Mar 09, 2013 | Microsoft Xbox 360 Console

1 Answer

Console says open tray after games are incerted i even tried a brand new game same thing !HELP!


remove hdd and try again. if issue is gone: reattach hdd and clear system cache, if issue persist w/o hdd Repair needed. Call MS support.

Mar 21, 2010 | Microsoft Xbox 360 Console

1 Answer

How can I fix my open tray problem??


First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked.

if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

Please do rate my solution, Wish you Happy New Year and Happy Gaming

Regards
KreativeGeek

Jan 04, 2010 | Microsoft Xbox 360 Console

1 Answer

KEEPS SAYING OPEN TRAY


First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked.

if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

Please do rate my solution, Wish you Happy New Year and Happy Gaming

Regards
KreativeGeek

Dec 27, 2009 | Microsoft Xbox 360 Console

1 Answer

My 360 won't read the games. It says "open tray" even though there is a game inside.


First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

For disc-specific issues, check the disc for any visible signs of damage or dirt. Hold the disc by the edges without touching the top or bottom surfaces with your fingers. Clean the disc by using a soft cloth. Lightly wipe from the center outwards. Do not use solvents or chemicals to clean the disc.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked also if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.
Let me know of this helped and please do take time to rate my solution Happy Gaming, Happy Holidays Regards KreativeGeek

Dec 23, 2009 | Microsoft Xbox 360 Console

1 Answer

Almost the same thing


Try this... go to System and select memory. Then press Y on the "HD" symbol, then X, X, left bumper, right bumper, X, X. This preforms maintenance on your HD including cleaning it's cache. Also try removing all peripherals.

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XBOX 360 - COD2 - No Chat


try deleting all of you hdd update cache for your games, then redownload when you boot cod2 up again.

http://videogame2play.com/2006/06/08/xbox-360-dashboard-updates-hidden-feature-clear-cache/

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Definitely, try exchanging the hard drive, as it could be that it is corrupt, also try clearing the cache on the drive by following the directions on Microsoft's website, under the solutions for the system freeze ups. If this does not fix the problem, then you definitely want to get a refund for the console.

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