Question about Logitech V250 (9675380403) Mouse

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Mouse and keypad won't both work at the same time

I just installed a new Logitech V250. I've had this product 2x in the past, and never had a problem like this b4. If I press the connect buttons and connect the wireless mouse to the mini receiver, the mouse works fine but the numeric keypad loses connectivity. If I re-press the keypad and get the keypad connected, the mouse no longer works. I can't get both to work at the same time! Any advice?

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  • Logi User Jun 28, 2008

    Problem resolved!

    Thank you.

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Install the keyboard and mouse each in half hour increments. This is because when the receiver is first plugged it, it is looking for devices that will be synchronized to it. Even after synchronizing your device to the receiver, it still "looks" for other devices for 25 minutes. If you install another cordless product at the same time in close proximity, it is possible when you press the connect button on the second cordless device that it does not synchronize.

Please let me know if this works..

Posted on Apr 17, 2008

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  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
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  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





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  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
      - The solution provides great advice on how to solve the problem.
      (Positive Rating)

    • "Helpful"
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      (Positive Rating)

    • "Thanks
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  • Swilin Sampson
    Swilin Sampson Jun 28, 2008

    Hello,



    Kindly close this thread with a “Fixya” rating if you have been able to
    fix the problem, so that I can remove it from my work queue.



    If the issue is not resolved, please post back with latest developments, what
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    Thank you for understanding,

    IrishDruid




  • Swilin Sampson
    Swilin Sampson Jun 28, 2008

    cheers

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