Question about Motorola Mobility Moto Q
My phone was working fine and then all of the sudden the screen went blank. I got the Verizon Wireless opening screen to open briefly, but it cut back out again. I took out the battery and replaced it with no luck. The phone was fully charged when all of this happened. How do I get the phone to work again?
Unfortunately, you'll have to do a master reset on your phone. You'll loose all of your data. TO do this.. power off the phone. Then press the center select button (silver button on navigation pad) then power on the phone while keeping the sliver button pressed. You should get a Master reset prompt.. click Yes.
Posted on Apr 12, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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