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Scanjet G4000 Since replacing my hard-drive can't get unit identified to function. Told unit not connected. Tried to remove program but failed ( Was told that solution to problem was to remove program then reinstall.) Solution would be greatly appreciated.

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Try just reinstalling without uninstalling first. Sounds like when you replaced your hard drive, that you did not reinstall the driver for the scanjet. The installation disk will have the driver for the device.

Posted on Apr 11, 2008

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Pxe-e61


PXE-E61 ERROR
The error PXE-E61: Media test failure usually means the hard diskhas failed or the hard disk needs re-seating or the disk controller is faulty.First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty.Next - to check if the harddrive is faulty, remove the hard drive and insert it into an USB hard drive adapter and connect it to a workingcomputer's USB port. If this computer cannot see itas an USB mass storage device and you cannot open the various folders and fileson this drive, then this confirms the hard drive is faulty.Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.

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I am running Windows Vista; the device manager does not even detect cdrom/dvd drive; I reseated it and still nothing. Also when I tried running updates, my internet connection was disabled afterwards..I...


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> diagnostic: replace hard-drive
> Internet connection disabled

Connect the CD/DVD drive to another computer, to see if it detected at start-up time.

Make a good backup of all your files on your hard-drive, before it COMPLETELY "fails" on you.

Use "Add/Remove Programs" to remove any update that may have "killed" your network-adapter.

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If the warranty is still valid, W.D. will replace it, at no cost to you.

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