Acer Aspire 5500 5570-2609 Laptop Logo
Posted on Jun 11, 2010
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How to play Blu-ray movie on 5536G?

I ran the Arcade Deluxe, then inserted a disc as the instruction, but nothing shows up. Help!!

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Nanny

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  • Acer Master 2,351 Answers
  • Posted on Aug 16, 2019
Nanny
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If your computer came with a Blu-ray drive, you should already have some sort of Blu-ray-capable software on your computer. Very few manufacturers will ship a computer with a Blu-ray drive without including compatible software. Check to see if a software Blu-ray player came pre-installed on your system that you just didn't know about. You can also try some other free Blu-ray player program. Among many Blu-ray player programs, Leawo's Free Blu-ray Player Software offers real region-free Blu-ray disc playback feature to let you play Blu-ray and DVD discs regardless of disc protection and region code restrictions.

Azrael SRL

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  • Acer Master 11,800 Answers
  • Posted on Jun 11, 2010
Azrael SRL
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Arcade Deluxe is nothing more than a **** media center with a useless media player in it - get rid of it. If you want to play BR disks there are 2 options: either install a good codec pack like http://www.free-codecs.com/download_soft.php?d=5748&s=775 an use WMP or install and use VLC http://www.videolan.org/vlc/download-windows.html

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Acer aspire 6935g wont play blu-ray discs, will play dvds ok via media centre and acer arcade deluxe, but does not recognise blu-ray disc when placed in the disc drive

Hi,

You need to download K Lite Codec Pack (Its Free) and you can install it via....... or you can try googling it.

http://www.codecguide.com/download_kl.htm

It contains all the different audio and video codecs. Your computer might not play it because it doesnt have a blue ray codec by default

Please post your feedback and Vote if the problem resolved as per your satisfaction.
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Used once, played movie then next time it was looking for update. Even if your answer is no, it still wont play, just keeps on asking. Can I switch this off?

About 9 months ago I purchased an Acer Aspire. But until now I never used the blu-ray drive. When I first used it, the disc performed ok. But the very next time that I used it, it refused to play. A notice came up as below.
“A critical component of the player requires periodic updates. New movies could fail to play if the critical component is not updated promptly. Would you like to update now? [YES] or[ NO]”
Now, whenever either button is selected, the screen changes as though the disc is going to be played. But then up pops the notice again! This keeps on happening time after time! So I decided to update the program that runs movies etc.
In Acer Arcade Deluxe version [1.14 .6907] I did a live update. And then I tried a Blu-ray disc. The notice came up and I clicked on YES and Internet Explorer started up and was taken to the Cyberlink .com site. A notice came up with the link to update as needed. After the download I minimised Explorer and found the download ready to install. Eventually I tried the disc and it ran ok, with small skips all the way through the movie. I now probably need to look into the buffering of the disc. But at least it works now.
I hope this may be of use to others.
Brian Stallard.
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If the drive doesn't read any disc's you need to reinstall the drivers and verify you have the latest version. If the drive is ONLY having trouble with Blu-ray then i'm assuming it's the player that you're using; it may not have the right Codac's etc. Also, try multiple Blu-ray movies to verify it isn't just the one movie.
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When I try to launch a Blu-Ray movie Acer Arcade Deluxe attempts to connect to what I guess is a non-existant web site which it fails to do. This is the end of your movie playing experience. There is no...

Ok I,m not sure i can solve the problem for you, but have had problems with my acer 6920 G. Hopefully this will help. I was playing blu ray discs on my acer 6920 G wich i believe has the same sony/nec Optiarc blu-ray player. It was playing blu rays fine for a while. then as newer and newer releases were coming out it would not play some blue rays from certain manufacturers (Fox). Then newer releases from other manufacturers would not play. I was getting updates from acer arcade deluxe that would allow me to play some of the newer releases. The only problem i was having was that the updates (patches?) were not keeping up to the newer releases. The last update from acer was corrupted or somthing was wrong with it and then my blu-ray player wouldn't play anything at all. To solve the problem I reinstalled acer arcade deluxe using the acer e recovery management. This fixed the problem. But now back to square 1. My older blue rays will play but not the newer ones. I've been going over this problem for a while now. The Acer site was no help at all. The e-mailed me some solutions both hardware and software but weren't even close to what the problem is. You can try Cyberlink Power DVD 8 and it runs better than the Acer Arcade Deluxe. (They write the updates for the acer arcade deluxe) It is expensive the last time i checked. Hope this helps a little.
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Software acer arcade deluxe not open

Ok....I have the same problem...Acer Arcade Deluxe can't read any of the new blu-ray discs coming out after the first of April.....

I've been in contact with Acer Support by email....and they can't help us....well they're not.....I did everything they asked....Factory restore....which is the stupidess idea.....the program needs an upgrade...and its not by reinstalling the older version that it will work....any way....after 12 emails...they told me to call Acer support...and I didnt get the chance to speak with anyone...the computer said that my serial number was not supported by their phone service and i should trying contacting by email.....

Vicius circle going on.....

Anyway...everyone who bought Acers with a Blu-ray player in it...all got screwed up big time....they stop selling them in stores..and Acer Arcade Deluxe has been discontinued by Cyberlink Corps. ....so there is nothing we can do....the only way this could be fixed....Acer would have to buy everyone a new software that read blu-ray discs like Power DVD 9 Ultra...thats sells for more than a 100$....

BTW I got my notebook 4 months ago...1000$ and already i cant read blu-ray.....
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