Question about SanDisk Sansa e260 MP3 Player

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Screen fades out whenever i choose a song

Every time i turn it on, it asks me to choose a language, which is weird it never did that before. And once i choose a song, the screen freezes, fades out and then goes to the SansaDisk start up screen and just stays frozen like that

Everytime i turn the Mp3 player the SanDisk screen comes up then fades out and it does that until the battery dies.

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  • 86 Answers

Software corrupt. Try finding out how to install it again or update firmware. If you cant, get another brand. THey like cheap, stop trying to ressurect the dead

Posted on Apr 11, 2008

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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
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Apr 28, 2008 | SanDisk Sansa e260 MP3 Player

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I got the same problem with my old sansa. All i did is return the product with the facture to the store and they gave me a new one.

Apr 26, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Screen fades out whenever i choose a song


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Apr 08, 2008 | SanDisk Sansa e200 MP3 Player

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I might know how to finish that problem

I think you might have to go to settings in the sansa and go to backlight. Then choose On.

If this isn't what i'm talking about, try looking for another person that helps.
Hope i helped!
:)

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You device is too full. You need minimum 6MB for the "music database". The more music you have, the bigger the database needs to be. Try freeing up 30MB or so, that should solve it. Please add to the question, dont select NOT HELPFUL if this didnt work. Best of Luck.

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