Question about Office Equipment & Supplies
I put in a new print cartridge yesterday, it printed some stuff i had put in before it would not print before the new cartridge, I mad a couple copies then it said press enter to align cartridge. That is all it will give me, I guess I have run that 10 or 12 times then it says the same thing again. What do I need to do?
Same issue on G55, I wiggled the ink cartridges in their tray and I got the error to go away. Squeeze them together at the top of each an notice the flex. Un-brand ink cartridges.
Posted on Apr 13, 2008
This happened to me with an HP psc 2110. What it had come down to was the Scanner could not find 'home". Under the platten or the glass there is a scanner that moves from left to right. This "reads the white strip that is there(you cannot see it due to the molding that covers the area also it is located on the underside of the glass). This needs to be cleaned as well as the mirrors of the scanner itself. I have performed this many other times with other HP type scanners of this nature. This is something that is left to the tech's that know how to take them apart. I say this due to the hidden plastic clips that are recessed within these machines.If you are too heavy handed,they will break. But the cleaning of these areas will get rid of that error code,Good Luck, Best Regards,Steve
Posted on Apr 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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