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Dvd drive Mark, Thank you for your help. I figured out how to access the Setup area and found out that my drives are enabled. I have reseated the cables and still my disks are not recognised. If I access "My computer" or Media Center or DVD Power, they all indicate "no disk in drive". When I put a DVD in the drive, the light on the drive flickers for a few moments, the computer hard drive accellerates..and then nothing. I do not have a drive to switch out to see if that is the problem. I do not want to spend a zillion dollars to have this examined. I have a business project I need to finish this weekend and need to be able to copy photos from my computer on to disk. If I can not resolve this issue today I will make the decision to go out and purchase an external DVD/CD burner. If we can't resolve this issue today are there any inexpensive external drives you would recommend? Thanks again for your help.

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Internal drives are rather inexpensive. If you visit your local walmart super center you will probably find internal and external drives similar to the ones in the following link. The internal drives are less expensive than the internal, and if you are comfortable resecuring the cables inside the case, then replacing one of the drives is not that much more of a step.

http://www.walmart.com/search/browse-ng.do?ic=48_0&ref=125875.361611&catNavId=645319

Posted on Apr 11, 2008

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Posted on Jan 02, 2017

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Get message internal hard disk drive not


This may mean that your computer is trying to boot from a non-bootable drive. Try hitting f12 when you restart the computer and select which drive would have your OS on it. You want to change the boot sequence to diskette drive as your 1st choice. The order should be Diskette Drive, Internal HDD, USB storage Device, CD/DVD drive.

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Restore dvd


Check the CD/DVD drives status in Device Manager.
  1. Click the Start button. In the Start Search dialog box, type dev, then click Device Manager.
  2. Locate the lDE ATA/ATAPI controllers. Click on the entry to expand the list and make sure there is not a down arrow in front of a device. If a device has a down arrow in front of it, right-click on the device, then click Enable.
  3. Make sure there is not an exclamation mark (yellow splat) on the device. If a device has an exclamation mark, right-click on the device, uninstall and reinstall the driver.
  4. Locate the CD/DVD-ROM drives. Click on the entry to expand the list and make sure there is not a down arrow in front of a drive. If a drive has a down arrow in front of it, right-click on the device, then click Enable.
  5. Make sure there is not an exclamation mark (yellow splat) on the device. If a device has an exclamation mark, right-click on the device, uninstall and reinstall the driver.
  6. Optical drive not detected
  7. Check BIOS setup to verify if drive is detected outside of Windows.
    1. Press the F2 key repeatedly as the computer starts.
    2. Locate the page where drives are displayed. This varies between different motherboards. Please reference your User's Guide for specific model information.
    3. Desktop computers: Refer to the Drive Configuration page (or similarly named page), or the Standard CMOS features page to identify all Optical drives that have been detected. BIOS Setup will present a table which matches drive ports (drive connectors on the motherboard) to drives detected at a given port. Example pages are linked. Reference the Product pages for the specific model.
      Notebook computers: Refer to the Main page of the BIOS to identify optical drives that have been detected. BIOS setup matches a Drive Port name to a drive detected at that port. Drive Port names (left side) vary per the following examples:
      > IDE Primary/Master: [HL-DT-ST DVDRAM GSA-T20N-] Left-Bay PATA: PHILLIPS CD-RW/DVD-ROM-(PM) Optical Drive: Optiarc DVD RW AD-7560A -(PM) DVD and CD drive names (right side) will include "CD" or "DVD" in the name.
    4. Inspect and reseat cables. Use proper Electrostatic Discharge procedures.
      1. Turn off computer and unplug power cord.
      2. Disconnect everything except the monitor and keyboard.
      3. Place computer on a stable work area with case cover facing up.
      4. Remove cover.
      5. Find internal drives.
      6. Inspect and reseat any cables to drives not detected. Click here for additional information about drives, motherboard connectors, and drive cables.
        • Check for broken connectors on drive, motherboard, and drive cables.
        • Check for bent or broken pins on drive, motherboard, and drive cables.
        • Check cable orientation.
        • If available, try a different cable. If drive works with new cable, the original cable is probably defective.

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1 Answer

Local Disk(D:) is not accessible


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

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Today when i was installing windows 7 and the setup was just started i found an error- 'cd/dvd driver missing'... i have already format the c drive so System can not even boot up... please help me...


Reseat the CD/DVD drive. Reboot and go into the BIOS setting to see if the CD/DVD drive is detected.
If not then the CD/DVD drive is faulty and needs to be replaced.

Jan 22, 2012 | Samsung Computers & Internet

1 Answer

I have a Samnsung SM-352N DVD CDRW Combo drive. But recently the drivers have got corrupted and I am unable to get back my DVD combo drive to work. In the Device Manager, the DVD CD RW drive is shown with...


control panel admistrive tools,computer management,device manager scroll down cd/dvd drives you should see a yellow question mark? right click to reinstall drivers or right click select enable or properties then general to troubleshoot or region select 4 you might uninstall reboot then reinstall
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My Dell 531S will not boot past the BIOS (Dell logo) screen. At first I thought it was the hard drive, since it wasn't recognizing anything connected to SATA port 1. Since then I have purchased a new...


It seems like you have multiple problems:

1. DVD-ROM drive not accessing the disk

2. unable to "disable" the "floppy" drive in BIOS SETUP

3. not recognizing anything connected to SATA1 port

It's time to take your computer to a qualified technician, for professional trouble-shooting.

Is your DELL computer still under warranty? If so, exercise the warranty.

Or, maybe you should just remove the "new" disk-drive, the RAM, the DVD-drive, and then responsibly "recycle" the old computer, and purchase a brand-new system, repurposing the disk/RAM/DVD components.

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1 Answer

Hellow expart. My dvd rom can not be detected on my lap top. Its windows 7 premium. All the drivers seem to be up to date. It is a _nec dvd+rw ND-5100A. Please help me.please


If Windows doesn't see the optical drive, then its likely its not working at all.
To verify, enter system setup and see if its detected in there.
If its not, then try reseating it, but pushing firmly on the drive.
If none of this works, then try a known good drive, if you can.
If a known good drive works then fine, you need a new optical drive, but if a known good doesnt work then its likely there is damage to the connector inside that the drive connects to.
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“To install, and Update Hardware, click to open “Computer” from the “Desktop”, check to see if there is a DVD-RW Drive (D :), for external different (E or F:).
I. Look in the “Device with Removable Storage area,” see if the device is present, if so? Do the following: to “setup” the ('player') for “Installation.”
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“Did this solution help? Helpful Ratings Feedback, appreciated, thanks paul7of9”

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You forgot to check the jumper settings of the Hard Disk and the DVD Drive found at the back near the IDE and power cables. If you are using one IDE cable, then one jumper should be a Master, that's the Harddisk, and the DVD drive a Slave. If you are using two IDE cable then both must be Master.

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