Question about Sony Playstation 3 (PS3) Console

4 Answers

PS3 Main Menu doesnt load.

When i turn on my PS3 the Sony Computer Entertainment thing comes on followed by the wavy lines then either freezes or continues doing that instead of the menu loading up. What can I do ?

Posted by on

  • 14 more comments 
  • Lilstar Apr 15, 2008

    i have the same problem

  • Anonymous Jun 11, 2008

    i turn on my ps3 and it does everything normal. then, it freezes before it goes to the main menu

  • Mike87 Jun 20, 2008

    Mine does the same damn thing! it says siny computer entertainment, then the wavy lines and then it freezes. the controller is unresponisve as well, and I didn't even have a game in it while it tried to load. mine is the 60gb model which I got the day it came out. HOW DO I FIX THIS WITHOUT BLOWING MORE MONEY ON DEFECTIVE SONY PRODUCTS???

  • wevster83 Jun 20, 2008

    I also have the same problem!!

  • Anonymous Jun 28, 2008

    this is exactly what happens to me...
    i turned my ps3 on and when i turn to the corresponding video
    it turns all blurry with no video.

  • lalo13 Jul 16, 2008

    Hi, my name is Lalo and I am an alcoholic. My Playstation 3 does the same freeking thing and it sucks balls!! What can I do? Help!

  • rafawallaa Nov 12, 2008

    When my ps3 turns on, only the wave lines appear, nothing more..

  • Anonymous Nov 12, 2008

    i turn on ps3 and the Sony entertainment shows but after the wavy lines come out and just keeps going and wont load

  • Anonymous Nov 14, 2008

    I have the same problem!!! IS there a solution?

  • Cloudlink04 Nov 14, 2008

    Same here :( is there a solution?

  • nd621451 Dec 23, 2008

    Same thing, Sony Computer Entertainment flashes up on the screen.. and then nothing

  • vot1barber Jan 12, 2009


  • wilker262 Jan 14, 2009

    Main menu fails to load.. i just get the vavie lines

  • bhislop Jan 27, 2009

    When I turn on PS3 I get wavy lines welcome and then it just stops booting prior to any menu

  • Tonberry God Mar 16, 2009

    I was playing RE 5 when it stopped loading the next stage. I pressed the PS button and the screen turned black. I tried to turn it off but the green light kept flashing on and on so I manually did it. I turned it on again and everything seemed normal until I tried to go into the XMB. My name just lingered right on the center of the screen. Tried to turn it off, same thing happened. powered it on again and all there was was the welcoming jumble of notes and the wavy thing with no "Sony..." on it. Help please!!!! I would really appreciate it.

  • Anonymous Mar 17, 2009

    same problem here :( I had the blu-ray lens problem earlier fixed it a few days ago (spent 90 quids) now this happens tonight!



4 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

I think i've found two solutions with one being the easiest, hassle-free and no-cost solution and the other simply alternative DI solution.

1) I phoned Sony Customer Support andthe person i spoke to was really polite and organised a'striaight-swap' console-for-console. They are sending a courier to myhouse with a new ps3 with the 40gb hard drive, similar to that in my'damaged' console.

They said dont give them any cables, games or even the hard drive which you can take out and keep-they are quite literally swapping my old machine for a new one, which comes with apre-fitted hdd.

I phoned them on Monday and they said it would arrive sometime on Thursday.

I strongly suggest anyone with this kind of problem and minimal, otherwise no experince of replacing hard-drive's themselves to do the same -after all, no extra costs are required, only a few days without yourconsole.

2) I'm not entirely sure about people outside of the UK, but if you go to, you will find a cheap and affordable-for-what-it's-worth hard drive that you can fit in and as gamerfixer07 has stated, 9 times out of 10, it will work.

The HDD specs are:
-Western Digital (brand)
-2.5" (of course)
-5400 rpm (don't ever get 7200 rpm unless you wanna burn your ps3)
-good seek speed
-£49.99 (Hey! The Pound is getting weak because of our economy and its almost £1 = 1 EURO).

I've ordered mine because 40GB is not enough for HD films/TV shows, despite Sony giving me one anyway which is nice of them.

I hope this helps.

Please leave some feedback if everything is ok. Thanks!

Posted on Jan 13, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Gamerfixer07 is right...just switch the hard drive and it's all good from there. It just formats the drive and youre good. Unfortunately your game saved data is gone but at least it works.

Posted on Jan 23, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

You can find new HDD with warranties from Seagate for $35-60 on ebay, just be careful who you order it from.

Posted on Nov 17, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 344 Answers

The biggest problem that causes this is a bad hard drive. As it powers up the PS3 tries to pull info from the hard drive. If it is internally damaged then the whole system will stop booting. I have run into this many times. A new hard drive solves the problem 9 out of 10 times.
BTW, the hard drive is produced by Seagate, not Sony. My motto is...."if it was made by a human, it will break!"

I hope this helps. Good luck to all of you!!

Posted on Jul 27, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Got a playstation 3 ,you turn it on and doesnt load to the main screen only comes up with ps3 and then the wavy lines can u help

Ok, follow these steps to fix your PS3, unfortunately you will lose your save game data!!

Step 1. Turn your PS3 off into standby (red light on)

Step 2. Press and hold the power button. It will beep when you first press it, beep again 5 seconds later and then beep once more and turn off. Release the power button.

Step 3. Press and hold the power button. It will beep when you first press it, beep 5 seconds later and then there will be 2 quick beeps together. Release the power button when you hear these 2 beeps.

Step 4. The PS3 will start up asking you to connect a controller via USB and press the PS button. Do this and then go onto the next step.

Step 5. A menu will load. Select option 5 "Restore PS3 system". The console will ask you if you are sure, just accept and then the PS3 will restart. All the original software will be loaded and you will need to enter the date and time and other details.

When you have done all this your PS3 should be fully working again.

Hope this helps and thank you for using FixYa

Aug 25, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My playstation 3 cuts on and the sony comuter entertainment greeting loads with the gray wavy smoke in the background, but it will not go any further and the greeting disappears but the wavy smoke...


Jul 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 keeps freezing after turn on



look for my blog.

look for my notes on the 5 most common ps3 problems.

pay attention to # 3

If you're confused wait until Sunday.

I'll have another simple version up soon.

Jun 18, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 comes on but doesnt fully load the main menu

try defraging the HD you will lose all your saved info but it should solve any loading issues.

Jun 02, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Power up trouble

Okay i will need you to turn off you system off from the main power located on the back. Then you will need to turn it back on after that you will need to hold the touch senstive turn on located on the front of the ps3 hold it. You will hear a beep that just tells you that it is turning on. Still be holding the turn on button untill you hear another beap after that you can let go. This will reset you picture setting and will not delete anything on your hard disk. If this dosent work call sony at 1 800 345 7669

Mar 19, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont boot past the title screen!!

If you can get to it without it freezing use the System Restore function under:

System->Settings>Restore PS3

If you can't get to it because of freezing you should put your hard drive into another PS3. It will see it as a new drive and prompt you to format it. Afterwards put it back into your PS3 and it will do the same thing again.

It doesn't matter which PS3 yours or the one you put your hard drive into, they're all the same as far as the process goes.

This will fix it for sure.

Jan 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation freezign at main screen

The "NO VIDEO/PIXELATED VIDEO/FROZEN VIDEO" problem is all too common on the PS3. It results from overheating of the RSX and/or CELL processor. let it cool and resume and pray

Nov 12, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

No main menu, just wavy lines with sony entertainment

This is a hard reset of the system, used when there is a catastrophic error etc. I have trawled these kind of sights and the main concensus is to ensure you have a back up of all important data. I experienced the same issue but the method above was advised by my games shop.

Nov 03, 2008 | Sony Playstation 3 (PS3) Console

8 Answers

Ps3 freezes after start up

Hey guys, same thing happened to me. In case you're looking at this site like I recently had been, I just wanted to post a little update. I bought my PS3 on the Christmas of 2007, and it stopped working after I played an online round of Tekken: Dark Resurrection on July 5. It froze on the wavy part of the introduction of the PS3 system. So what you do is:

1. Press the PS3 "touch" power button and hold it until you hear two buttons "beep"
2. Connect your USB cord to your ps3 controller and press the center button when instructed on the screen.
3. Choose the third choice on the screen which says something about restoring the data (sorry i cant remember i know its the third choice though)
4. When it asks you its question say "Yes." and it will begin the restoring process with the download bar.
5. When its complete it may make you do step 4 once more, so just do it again, or any more times it asks, until it finally restarts properly. ( I had to do it two times)

I hope this helps you guys, it helped me the first day it stopped working!

Sep 13, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

679 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1527 Answers


Level 2 Expert

219 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides