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Contributor
1 Answer
- Posted on Jun 27, 2008
Re: will not restart 010-397 states restart printer
I had same problem and called Dell- The 010 errors are all related to the fuser (the thing at the top rear of the 3100) All they had me do was open the rear top cover, pull the outer blue clips and "unplug" or remove and reinstall the fuser. That cleared the error.
Tony.
Same problem...started as paper jam, then we cleared out paper; now it says restart printer; turned it off several times; but still says restart printer.
same issue - anyone find a way to fix this? 01-397 error says restart and no paper jams, restarted and problem doesn't go away
Same error. One of my blue clips on the fuser pops out. It wasn't sitting right, so reseting the fuser took a little longer. Thanks for the fix!!
one side about two inches of my printed page gragualy fade to nothing to see. The midle and right side is ok.
016-316 restart printer
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