Question about Dell 3000cn Color Laser Printer

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Will not restart 010-397 states restart printer

Dell 3000cn laser printer

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  • Anonymous Apr 20, 2008

    Same problem...started as paper jam, then we cleared out paper; now it says restart printer; turned it off several times; but still says restart printer.

  • lpdore Jun 20, 2008

    same issue - anyone find a way to fix this? 01-397 error says restart and no paper jams, restarted and problem doesn't go away

  • Anonymous Jun 27, 2008

    Same error. One of my blue clips on the fuser pops out. It wasn't sitting right, so reseting the fuser took a little longer. Thanks for the fix!!

  • bedast Jul 14, 2008

    one side about two inches of my printed page gragualy fade to nothing to see. The midle and right side is ok.

  • djisjamming Jan 02, 2009

    016-316 restart printer

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I had same problem and called Dell- The 010 errors are all related to the fuser (the thing at the top rear of the 3100) All they had me do was open the rear top cover, pull the outer blue clips and "unplug" or remove and reinstall the fuser. That cleared the error.

Tony.

Posted on Jun 27, 2008

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If I could be of further help or your in the CT area then contact us:
http://www.copierspluswwllc.com

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You can download the drivers from the link--

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