Question about Sharp Wizard OZ-590A

5 Answers

Installing Sharp Software for a OZ-590A

I'm running Microsoft Outlook / Office 2007 and am using my MS Outlook daily on my desktop.
Whenever I try to install the Sharp Sync sotware it tells me that Outlook is not installed or not setup. ????
I tried to search around in MS Outlook for some kind of setup procedure that would apply, but found nothing.
I appreciate any help you can provide.
Thank you,
Jim
Jcasper@att.net

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  • Ghost44 Apr 11, 2008

    MS Outlook is already installed in the desktop.
    When I attempt to download the Sharp software to sync a message appears that Outlook is not installed in the desktop. ??

  • Ghost44 Apr 12, 2008

    Outlook is already installed on my PC and has a lot of data, as I have been using it for a few months.
    I'm trying to load the Sharp software disk on my PC in order to download (sync) the Outlook data from my PC (desktop) to the Sharp Wizard.
    When I attempt to downlaod the Sharp software, the utilities downloads OK even to the point that it requests I plug in the USB cable and it confirms the port etc. However,a message also appears that the Sharp sync software cannot download because Outlook is either not installed or not set up on the PC.
    Both of these message points confuse me because it is obviously installed and I belive set up as I am currently using the Outlook program on my PC.
    I appreicate your patience with my explanations of the problem as I am a novice at these kind of problems.
    Ghost44

  • Ghost44 Apr 15, 2008

    Please Help!!

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HERE is the cause of the problem. Unfortunately, the Sharp Sync software is not compatible w/ Microsoft Outlook 2007.

That is why it is reporting that Outlook isn't installed. It doesn't recognize the newer version.

If your operating system is Vista, you will need the Vista drivers for the device as well. You can find them at the same link I provide above.

There are other 3rd party utilies that you can use other than the Sharp Sync software. If you'd like to explore those options, please, let us know and we'll be happy to help you.


Thank you for using FixYa
BJ @:)

Posted on Apr 15, 2008

  • B Joan Rapier
    B Joan Rapier Apr 16, 2008

    My apologies Ghost44. Did you post your additional comments b4 or after mine? Do you understand what the issue is? If not, I'll be happy to explain more clearly.



    As a rule, software companies are only able to build in compatibility w/ software that was already in existance at the time they developed their own software. These software developers are typically unable to "build in", to their software, compatibility w/ "3rd party" software (software that is not manufacturerd by their company) which has not yet been developed. That is why your Sharp Sync software doesn't know that your Microsoft Outlook 2007 software is even a version of Microsoft Outlook. It doesn't know how to recognize that version of Outlook at all because that compatibility was not built into Sharp Sync when it was developed.



    I hope this helps to explain a bit better. Feel free to ask more questions or to explore the possibility of using software other than Sharp Sync to synchronize your Microsoft Outlook 2007 data w/ your Sharp PDA.



    Thank you

    BJ @:)


  • B Joan Rapier
    B Joan Rapier Apr 18, 2008

    Hello Ghost44



    While I'm sorry I had to report that Sharp Sync is not compatible w/ your PIM (personal information manager) "Microsoft Outlook 2007", I am pleased I was able to answer your question for you.



    Hopefully there is some solace in knowing that the problem is one of compatibility and not something you were not doing or were doing incorrectly.



    If you'd like to explore the possibility of using a different software program to sync Microsoft Outlook 2007 w/ your Sharp PDA, just post another problem and we'll be happy to assist you in finding one. (If you'd like my help specifically, just click my ASK ME button.) I haven't looked specifically for one that is compatible w/ a Sharp PDA but I'd be happy to if that is what you'dl like.



    I've always used 3rd party software for my own PDAs (Palms). I've never used the software that comes w/ my PDAs (Palm Desktop) to sync w/ my PIM. I get a lot more functionality and control over the sync process when using a 3rd party utility.



    ---



    Thank you v-e-r-y much for the FIXYA rating! :)



    Please, come back anytime you need assistance w/ any of your computer equipment, gadgets or appliances. We're here to help.



    Have a beautiful day!

    BJ @:)

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Http://www.sharpusa.com/files/org_dow_pclinktrouble.pdf

The above link may be helpful, try reinstalling the software , and do turn off your firewall this time

Posted on Apr 15, 2008

  • Mandeep  Singh
    Mandeep Singh Apr 15, 2008

    Contact info for sharp
    1-800-BE-SHARP (237-4277).

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Check if your software were compatible to each other..

Thanks

Posted on Apr 15, 2008

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Hi,

You will need to install the outlook from the CD that came with your device.If no outlook is there in that then you will have to contact your manufacturer and get it done.That's the only solution to fix your problem.

Goodluck,
Please don't forget to rrate the solution.

Posted on Apr 11, 2008

  • Priya darshan Apr 11, 2008

    Ohk,here is the solution do you have outlook installed on your PC.If you don't have then please go to www.microsoft.com and then type outlook in the search box and then download the compatible model for your operating system.

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Hi firned

try old version of outlook express try to install your software

Posted on Apr 11, 2008

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