Question about Computers & Internet
Check carefully for small fragments of paper inside the printer. A small piece of paper inside the printer may had triggered back the paper jam when you tried to print.
Chech also that there is no small object stuch near the tractors , where the printer get the paper, or inside the printer. May seem weird but I often found screws and even some coin inside printers.
Ensure carefully that all the printer doors are closed and in place.
At this point disconnect usb cable, disconnect printer from usb and power cable.
Connect cables back, starting from power cable, without connecting to pc.
If you still have the problem then you will need to service your printer.
If yo do not have the problem, eventually install the driver ensuring USB is NOT CONNECTED, this is important.
Reconnect printer only after installing the driver or when required by software.
If you still are in trouble you need to start servicing the printer.
If the problem diagnosed is paper jam (be sure) then there should be no need to use reset procedure. If you did not solve with all the above it is likely an internal fault.
If the signaled problem is different from paper jam you may be able to fix it with a reset procedure from service mode. Like this one for waste tank ink error msg.
Posted on Apr 11, 2008
Try to un install first the driver that currently installed then after that install again the printer driver..
let me know what happen..
Posted on Apr 11, 2008
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Posted on Jan 02, 2017
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