Question about Microsoft Xbox 360 Console

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Xbox live connection?

When i try to test my xbox live connection i get a confirmed status on my IP Address, DNS, MTU and ICMP however it says failed for Xbox Live? What do i need to do now?

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  • Anonymous Apr 22, 2008

    when i try to connect to xbox live my DNS fails how do i solve this problem

  • Anonymous Sep 07, 2008

    Ive gone to this website http://support.microsoft.com/kb/908885 and i cant figure out wat i needed to do. I dont know if my ip adress is correct but it told me to put a code in from that website and i dont know if it was correct or not because my ip adress keeps on sayin"failed".My connection is my router to the modem to the computer.

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When the Xbox live fails, it just means XBOX Live is currently down in your area. Give it a day then try again. If the problem continues, call microsoft.

Posted on Apr 11, 2008

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What does it say? For example ( IP Address failed?, DNS failed? Xbox Live Failed )
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Nov 25, 2008 | Microsoft Xbox 360 Console

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This site has good information relating to connecting your xbox 360 to xbox live wirelessly with laptop or modified router and improving xbox live NAT rating:

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Aug 19, 2008 | Microsoft Xbox 360 Console

1 Answer

Connection problems


MTU stands for "Maximum Transmission Connection". Some routers and/or network gateways are incompatible with Xbox LIVE, while others may be compatible but merely need to have a setting changed. If you compare your router to the list of routers at the following web address, you can confirm whether or not your hardware has been confirmed as compatible with Xbox LIVE by Microsoft:

http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm

Whether or not your hardware is listed as compatible, it would still be a good idea to check your instruction manual for the hardware you are using and see how (if possible) to change the MTU settings. Microsoft suggests that the MTU setting should be 1364. Using untested hardware or hardware not listed as compatible may still work, however, future updates to LIVE may suddenly make your hardware incompatible, as updates to LIVE and the Xbox console are made to work with the specifications of tested and listed compatible routers and gateways.

Aug 13, 2008 | Microsoft Xbox 360 Console

6 Answers

Xbox live cant connect mtu failed


Hi can you please help me i was on xbox live tryed to connect with a router and now my 360 is askin for an ip address,but we do not no it can you please help thanks Paul

Aug 02, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live


2 Solutions-----

Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
This will probobly be free, but if your charged, it will be a small fee.

Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

Results should come up (for wired router)

Network Adapter - Wired
Wireless Network - (Left Blank)
IP Address - Confirmed
DNS - Confirmed
MTU - Confirmed
ICMP - Confirmed
XBOX LIVE - Confirmed
NAT - (either moderate, opened, or strict)

If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

If results come out to be
''Network Adapter - Disconnected''
After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.


Sorry it took me so long to explain that, but i hope it helps you.

Best of luck
-Erk

Jun 18, 2008 | Microsoft Xbox 360 Console

2 Answers

Joining XBox Live


Make an account offline that should work.

Feb 06, 2008 | Microsoft Xbox 360 Console

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