Question about HP Digital Printers - Hewlett-Packard All-In-One Printer, Scanner, Copier from Sears

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HP c4280 All in one printer, scanner, copier.

Brand new bought in February. Cannot allocate a "Scan to" location. Pressing SCAN on printer produces "USB not connected" - which it is and firmly. Printer works fine. Operating scanner from HP Solutions page on computer produces scan but then says it cannot send it anywhere. Have downloaded latest drivers and HP c4280 software from HP to ensure all up to date but no good. Any ideas. Constantly get message to send fault with Digital Imaging Monitor to Microsoft. Help !!!!!!

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  • 4 more comments 
  • Kattmadd Nov 11, 2008

    Power light blinks and then a message saying the USB port is not connected (it is). I can copy but can not scan.

  • jemisonqueen Nov 11, 2008

    the exact same thing is happening to mine

  • PTGK Jan 12, 2009

    I'm having the same problem.
    My printer is connected to my Sony laptop. I have windows vista.
    I can't find the website that people above are tlaking about to download the uninstaller and installer or the driver update.


    Thanks

  • meggenmack Jan 22, 2009

    When pressing the scan option on the printer itself I receive a message containing ( USB Not Connected) I have lost the orginal software disk that came with the unit. I also tried updateing the drivers for the machine and am still having the same issue. How can this problem be fixed?

  • Anonymous Mar 11, 2009

    i got the same problem. i dont think i donloaded the scanning software and now i cant scan. HELP!

  • Dyanna Mitchell
    Dyanna Mitchell Feb 01, 2014

    I also have the same problem scaning, I tried to download updated driver, still does not work

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3 Answers

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I d not have the alignment page for the c4280 all in one, therefore,
I cannot get the printer to print one for the new cartridges. HELP
How can I get the alignment page off he computer & scan it so I can get myprinter up and running.

Posted on Mar 14, 2010

All you needed to do was go to the hp site and download the february 2008 driver update. the c4280 doesn't work with leopard without it.

Posted on May 08, 2008

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I visited the HP Support site and downloaded the Uninstaller and then the Installer. It took about 90 minutes but has cured the problem completely. I also made sure all drivers were up to date from the HP site check.

Posted on Apr 12, 2008

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and then it hit me !!!

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cheers

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