Question about HP 1040 Plain Paper Inkjet Fax

2 Answers

Ink Cartridge not recognized

I just got this fax machine and loaded the ink cartridge but when I close it it keeps saying install ink cartiridge...i've checked everything and I did it properly 5 times now! What am I doing wrong?!

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  • Anonymous Apr 17, 2008

    Message says Replace Ink Cartridge when in fact copies can be printed. Cannot receive FAXes. GK389@AOL.COM

  • Anonymous Apr 18, 2008

    ink cartride was changed and display still read "change cartridge". the machine will not print.

  • Anonymous Apr 30, 2008

    yup me too

  • Anonymous May 06, 2008

    Same thing. New cartridge, and it won't accept it. Put in the old cartridge and it starts trying to work (only there is no ink left!).

  • ssha Dec 01, 2008

    I am using the genuine HP cartrige - still getting the same error.

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When i want to print,message box will display ink cartridge cannot recognized..i try again and again to repair it..but the problem is same..my friend prefer to buy a new one but i don want because this is a new ink..maybe this ink is not original ink,i modified an ink to be refill.

Posted on Sep 15, 2008

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Use only Genuine HP ink cartridges.

Posted on Sep 01, 2008

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Install ink cartridge after the installation


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Don't worry about the memory being full, the problem is the ink, and once the machine is able to print the FAX will empty memory by printing the faxes out. This might sound bad but I have seen this happen, when you unpacked the new ink cartridge, did you pull off the little plastic protector? And is the paper loaded?
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How can i install the ink film?


Hello :

If you mean change then :


1: Turn the power off on your fax machine.

2: Open the front or top control panel Make sure not to force the door open.

3:Locate the ink cartridge. Gently pull the cartridge out. Set the cartridge aside.

4:Take the new cartridge out of the package and reserve the packaging. Remove the protective covers over the copper connectors.

5:Insert the new cartridge into the fax machine with the brand label toward you. Now place the old cartridge into the plastic wrapping and box that you reserved from the new cartridge. Recycle the old cartridge or dispose of it in the garbage.

6:Close the fax machine's access panel. Turn the fax machine's power back on.

Warning:
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This is an inkjet and so uses ink cartridges.

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This machine takes LC-51 cartridges.
You're probably out of warranty so jsut get refills... it's cheaper

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it will not send or receive a fax if the error is still there. Clear the error by trying these steps:
-open cartridge door and remove the cartridge
-unplug the power cord at the back of printer
-after 30 seconds, plug the cord and turn on the printer. It will ask for the cartridge.
-Open the cartridge door and insert the cartridge
-close the access door
-if the error is cleared, try faxing again.

I hope this helps.

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I replaced my new $40 cartridge with another new cartridge and it worked.

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I know this is a dumb question but did you remove the tape off he bottom of the ink cartridge? Also sometimes if you are using a generic ink cartridge the machine may not recognize it. Make sure the cartridge is seated in properly and that it is in the correct location. (not color spot). Hope this helps. John

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