Question about HP 1040 Plain Paper Inkjet Fax

2 Answers

Ink Cartridge not recognized

I just got this fax machine and loaded the ink cartridge but when I close it it keeps saying install ink cartiridge...i've checked everything and I did it properly 5 times now! What am I doing wrong?!

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  • Anonymous Apr 17, 2008

    Message says Replace Ink Cartridge when in fact copies can be printed. Cannot receive FAXes. GK389@AOL.COM

  • Anonymous Apr 18, 2008

    ink cartride was changed and display still read "change cartridge". the machine will not print.

  • Anonymous Apr 30, 2008

    yup me too

  • Anonymous May 06, 2008

    Same thing. New cartridge, and it won't accept it. Put in the old cartridge and it starts trying to work (only there is no ink left!).

  • ssha Dec 01, 2008

    I am using the genuine HP cartrige - still getting the same error.

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When i want to print,message box will display ink cartridge cannot recognized..i try again and again to repair it..but the problem is same..my friend prefer to buy a new one but i don want because this is a new ink..maybe this ink is not original ink,i modified an ink to be refill.

Posted on Sep 15, 2008

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Use only Genuine HP ink cartridges.

Posted on Sep 01, 2008

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Hello :

If you mean change then :


1: Turn the power off on your fax machine.

2: Open the front or top control panel Make sure not to force the door open.

3:Locate the ink cartridge. Gently pull the cartridge out. Set the cartridge aside.

4:Take the new cartridge out of the package and reserve the packaging. Remove the protective covers over the copper connectors.

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Start by opening your ink cover and read the LCD screen; this will alert you as to which ink cartridge is not being recognized; make sure the cartridge that it is telling you is empty has been changed.

If the unit is still not recognizing the cartridge you have changed, follow the steps below.

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Replacing an Ink Cartridge
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scrtcvup.jpg
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
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scrtrm1.jpg
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scrtrm2.jpg
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staperm.jpg
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scrtrm3.jpg
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scrtrm4.jpg
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saccvrdn.jpg

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