Question about Cuisinart DGB-500 Coffee Maker

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Cuisnart DGB-500 shuts off before coffee brewing is complete.

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  • sonjas Jun 16, 2008

    the coffee maker goes, grinds, start working and then just stops before all of the water goes through, will sit there for 10 mins. or so then will start again and continue.

  • Anonymous Aug 05, 2008

    We had our maker for about 5 or 6 years now. It just started doing this the other morning. The maker was programmed to make 10 cups of coffee. The following morning it came on, ground the beans, started making coffee, and shut off only after making about 2 or 3 cups of coffee. It does not do this every time we make coffee, it is more of a hit and miss problem. Only problem is, the hits are getting more than the misses.

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1 Answer

I had the same problem. I ran it about 5 times with vinegar / water solution. A lot of hard water deposits (solids) showed up in the filter! The coffee maker now runs all the way to completion!
As a note, I live in an area with extremely hard water.

Posted on Aug 10, 2008

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The Automatic Shutoff Time can be programmed
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If that fails, it may be replacement time.

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You have not missed anything. Unplugging for longer than 16 minutes (has 15-minute memory) is the only troubleshooting you can perform. Call Cuisinart to find out if you are still in warranty. Serial number is engraved onto the very bottom of the coffee maker - hard to read. All electronics have a failure rate. Cuisinart's is acceptably low, but their coffee makers are the least reliable of all their products. The basic problem with electronic coffee makers is that coffee makers produce high heat, and high heat kills electronics and melts plastic. At least Cuisinart has a 3-year warranty - higher than the industry standard.

Let me put it another way. All coffee makers have a high failure rate. As many Cuisinart coffee makers that break down, the non-Grind-and-Brews still have a 91 rating from Consumer Reports. Consumer Reports doesn't give ANYTHING a 91 rating. A lot break, but you probably won't fare much better by switching to a different brand. The problem with a Cuisinart breaking down is that an expensive unit broke down - you wouldn't be upset if your $15 Mr. Coffee broke every year. The law of averages is on your side - a 2nd Cuisinart will probably last longer.

-Tha Mp3 Doctor
PS: The DGB-550BK is better

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