Question about Computers & Internet

1 Answer

DELL LAPTOP 8200 INSPIRON

This laptop powers up with the Dell logo screen.At the bottom of the screen it says press f2 for the system setup screen, then it immediately goes to a blank screen with a curser blinking. that is all that it will do. Please help.

Thanks
Jennifer

Posted by on

  • CYRINAH Apr 12, 2008

    I will try to answer the questions you asked.



    (1) System Restore is on my computer.



    (2) No software utilites have been added.



    (3) N/a



    (4) 3ZNMW11 is the tab number

    I would be willing to try anything at this point

    Thanks

  • Anonymous May 29, 2008

    I have the same problem. F1 or F12 when it is turned on. I have a Dell Inspiron 8200. If I go to F12, Diagnostics, No Diagnostic Utility Partition Found: Insert Dell Utilites and Driver disk. HELP!! I don't have that. If I hit F1, it tries to boot. Window XP starts, then goes to black screen. It will continue to try to boot by itself.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 202 Answers

Hello Jennifer,

You are getting this screen because your computer cannot boot (start) normally. This is frequently caused by issues on your computer's hard disk drive (HDD). Often, corruption of something called the MBR or "master boot record". The MBR tells the computer where to find all the information and files it needs in order to load your operating system, etc. Right now, it is effectively "lost".

*** CAUTION!!!! ****
Please, make sure you do not, during the course of trouble-shooting this problem, choose to FORMAT or ERASE or RESTORE TO FACTORY (your hard disk). This will delete or erase all of your data. W/out special data recovery methods and software, your data will be irretrievable.

If the issue is a corrupted MBR (a common problem, btw (by the way)), then there are a no. of ways to restore it.

(01) Is any system restore software (e.g. Roxio GoBack) installed on this computer?

(02) W/ respect to software utilities (software for maintenance of your computer rather than "productivity" software like Word or Excel or games or entertainment software), have any been installed since the computer purchase?

(03) If YES, please, tell us which ones were installed (we're looking for any 3rd party (non-Dell or Microsoft) utilities that would alter your MBR.

(04) What is the service tab number of your laptop? (this will enable us to gather information from the manufacturer specific to your laptop computer). You can find the service tag number on a sticker on the bottom of your laptop.

(05) Dell's general information, downloads, manuals, etc. for this computer model can be found HERE.

(06) You can find out if your laptop is still in warranty by entering its service tag number HERE.

(07) If it is still in warranty, you can use Dell's online chat support found HERE. There's a phone no. for fee-based support at this link, too. But if your computer isn't in warranty, try us 1st. We might be able to save you some $.

(08) THESE are the options in System Setup (what you will see if you strike F2 as prompted). I was hoping to see diagnostics here but there don't appear to be any.

(09) Would you be comfortable w/ making diagnostic boot discs if we gave you instructions or links to instructions for doing so? Don't worry if that is not the case. You're not alone. In that event, you will be best taking your computer to an **Authorized** Dell service center or shop for diagnosis and repair. Try to find one that will apply the diagnostic fee to the repair fee. Make sure they will preserve your data for you, too. (address that issue **specifically** w/ them and get it in writing.

If you, however, up to the task, we'll be happy to step you through the process of diagnosing this issue w/ you. It will take some time though. Lots of posts back in forth so you'll need to keep a lot of patience in your pockets.

*********************************************
** Please, post back here w/ answers to
** these questions and the results of what
** you've tried so far (if applicable). We
** will need to communicate back and forth
** here as part of the trouble-shooting pro-
** cess. We WILL continue to work w/ you
** until your problem is resolved or diag-
** nosed.
**
** Please, don't rate the experts' solutions
** until that time. Once ratings are assigned,
** the problem will be closed and we'll no
** longer be able to assist you.
*********************************************

Thank you,
BJ @:)

Posted on Apr 11, 2008

  • B Joan Rapier
    B Joan Rapier Apr 12, 2008

    Hello Cyranih



    Unfortunately, you will need to post a new problem as you've assiged a rating to the solution (recommendations) provided you on this one.



    Once you assign a rating the problem is automatically closed and we can no longer assist you.



    No worry, Just copy your problem out of this one and paste it into a new problem that you open up.

    Be sure to hold of on assigning any ratings until your problem has been resolved or diagnosed.





    Thank you,

    BJ

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Will not start up


hi , Reuben

I would suggest you try safe mode.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows mode you are using. If an existing problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.
If you don't know the cause of the problem, you can use the process of elimination to help you find the problem. Try starting all of the programs you commonly use, including the programs in your Startup folder, one by one, to see if a program might be the cause of the problem.
Follow the steps to boot the computer in safe mode with networking:
1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode with Networking and press Enter.
6. You should see drivers loading, and then please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer using an account with Administrator privileges.

May 27, 2015 | Computers & Internet

2 Answers

Are 2002 Aztec computers compatible


I am assuming you are discussing the 2002 Pontiac Aztec, the early crossover with the rather distinctive look. I would assume that since they were made by the same manufacturer and they used the same parts that their computers should be compatible. I can't say so for certain as you haven't provided much information, but, unless one of the Aztec owner swapped out the original computer and replaced it with an updated device, the computers should be compatible.

If you are thinking of trying to swap computer chips, I would advise you to wait and let a professional do it at an independent shop. The reason I suggest this is simple, unless you know how to access the computer chip correctly, you risk accidentally ruining it. If you handle the replacement chip incorrectly it is entirely possible that for a stray static charge to ruin the chip by blowing out a trace. Also, if you damaged the socket from which the original chip was removed then it is possible that you will not be able to reinsert the new device without bending any leads on the bottom. If the leads are damaged, then the new computer won't work.

Even if the new computer chip and the original chip were already installed in installable cases (the way most desktop computer chips are installed), it is possible that when you removed the computer, you might have damaged the receiving socket which means that when you go to insert the new computer carrier it won't work correctly because a few or many of the pins on the bottom of the board won't sit correctly.

Jan 03, 2015 | Computers & Internet

1 Answer

How do i turn off the HDD


What happens when entering the sleep mode is the drives will be turned off and the present state will be kept in memory until awakened. While the system is active the power scheme will prevent the drives from idling down after so many minutes with the never turn off setting applied.

With the turn off drives after the default 20minutes of inactivity that doesn't mean all drives turn off at the exact same time. I've never come across any reference for changing the power plan option for individual drives. But I can point you at the guide for the power plan settings with one instruction on drive settings to apply prior to entering the sleep mode.



hope that helps if not let someone here know.

Oct 03, 2014 | Computers & Internet

2 Answers

HP vp17 screen is turned blue How to get back the colours?


I recommend you check the signal cable plug (from the monitor) is fully inserted into the PC.

Jun 10, 2014 | Computers & Internet

1 Answer

Screeen is upside down


If you have a Windows OS, press and hold the ALT and CTRL (control) keys and then press the Up arrow. (If that doesn't work, try holding the Alt and CTRL keys and pressing the left (or right) arrow key twice.) If that fails, right click on the desktop (Windows+D will minimize all programs), anywhere with no running programs or icons. Then select the Screen Resolution option. Look for the line Orientation; use the drop down menu to select the correct orientation. Click Apply and then confirm the setting change if a confirmation window pops up. (This works in Windows 7 and 8.) For older Windows versions on laptops, you may need to select Graphics Properties (or a similar line) and then repeat this. The Windows screen rotation option is dependent on your video card. With some models, you'll need to open the graphics card properties to undo the rotation. You should see a line for the graphics adapter when you right click on the Display.

For Macintosh OS, make sure that the System Preferences is closed. Then open it by pressing Option/alt + CMD . Select the line Display. Find the button labeled Rotation: Standard then choose the correct screen orientation.

I hope this helps.

Cindy Wells

Jun 01, 2014 | Computers & Internet

1 Answer

How do i reset my computer to an earlier date?


Most computers have a RTC or "real time clock" in the BIOS. BIOS (or "Basic Input Output System") controls how data gets into and out from the processor (via keyboard, disk, etc.). Be careful making changes. The BIOS is normally only accessable when the computer is powered on or reset, and then only while performing the POST (or "Power On Self Test"). At this time your screen may display text describing memory, drives, controllers, etc. Some machine have a "silent boot" enabled which displays a manufacturer's graphic or logo instead of this data. It is during this time the the BIOS may be accessed. Depending on the manufacturer of your computer, a key (Delete, Escape, F1 or some other) or key combination (ALT + F1, ALT + S, or some other) will be needed. It is required to press the key or key combination prior to the Operating System loading message(s). This can be done be repeatedly pressing the key (or key combination) once every second (or two) during the POST. Holding the key(s) down the entire time - or pressing them too often will result in an error, and require starting over again.

Once the BIOS screen is presented, you will have to scroll the entire page(s) to find the clock. Most BIOS brands have more than just a single page of settings. Using the the up, down, left, right, PgUp, PgDn & Enter keys - navigate to the clock hours and minutes and adjust as needed. Make sure that you SAVE changes before exiting the BIOS screen. Upon exit, the computer will reboot with your settings.

Your Operating System may also provide a way for you to change the system time (and date) as well. Try clicking on the time / date to see if it will bring up a dialog box that allows you to make the change.

I hope this helps and good luck! If my answer was helpful, please rate it "4 thumbs up" Thanks!

Jul 27, 2011 | Computers & Internet

1 Answer

Mouse and keyboard have no power


If your mouse and keyboard work properly with another computer or laptop the problem could be :
A) if devices are USB :
- defective USB port : chose another USB port;
- USB port inactivated in BIOS : check and activate;
- motherboard defective : replace motherboard.
B) if devices are PS/2 :
- damaged PS/2 ports : buy a PS/2 to USB adapter for your mouse/keyboard or buy USB mouse and keyboard;
- motherboard defective : replace it.

Oct 04, 2009 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

159 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

101580 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...