Question about PC Laptops

1 Answer

DELL LAPTOP 8200 INSPIRON

This laptop powers up with the Dell logo screen.At the bottom of the screen it says press f2 for the system setup screen, then it immediately goes to a blank screen with a curser blinking. that is all that it will do. Please help.

Thanks
Jennifer

Posted by on

  • CYRINAH Apr 12, 2008

    I will try to answer the questions you asked.



    (1) System Restore is on my computer.



    (2) No software utilites have been added.



    (3) N/a



    (4) 3ZNMW11 is the tab number

    I would be willing to try anything at this point

    Thanks

  • Anonymous May 29, 2008

    I have the same problem. F1 or F12 when it is turned on. I have a Dell Inspiron 8200. If I go to F12, Diagnostics, No Diagnostic Utility Partition Found: Insert Dell Utilites and Driver disk. HELP!! I don't have that. If I hit F1, it tries to boot. Window XP starts, then goes to black screen. It will continue to try to boot by itself.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 202 Answers

Hello Jennifer,

You are getting this screen because your computer cannot boot (start) normally. This is frequently caused by issues on your computer's hard disk drive (HDD). Often, corruption of something called the MBR or "master boot record". The MBR tells the computer where to find all the information and files it needs in order to load your operating system, etc. Right now, it is effectively "lost".

*** CAUTION!!!! ****
Please, make sure you do not, during the course of trouble-shooting this problem, choose to FORMAT or ERASE or RESTORE TO FACTORY (your hard disk). This will delete or erase all of your data. W/out special data recovery methods and software, your data will be irretrievable.

If the issue is a corrupted MBR (a common problem, btw (by the way)), then there are a no. of ways to restore it.

(01) Is any system restore software (e.g. Roxio GoBack) installed on this computer?

(02) W/ respect to software utilities (software for maintenance of your computer rather than "productivity" software like Word or Excel or games or entertainment software), have any been installed since the computer purchase?

(03) If YES, please, tell us which ones were installed (we're looking for any 3rd party (non-Dell or Microsoft) utilities that would alter your MBR.

(04) What is the service tab number of your laptop? (this will enable us to gather information from the manufacturer specific to your laptop computer). You can find the service tag number on a sticker on the bottom of your laptop.

(05) Dell's general information, downloads, manuals, etc. for this computer model can be found HERE.

(06) You can find out if your laptop is still in warranty by entering its service tag number HERE.

(07) If it is still in warranty, you can use Dell's online chat support found HERE. There's a phone no. for fee-based support at this link, too. But if your computer isn't in warranty, try us 1st. We might be able to save you some $.

(08) THESE are the options in System Setup (what you will see if you strike F2 as prompted). I was hoping to see diagnostics here but there don't appear to be any.

(09) Would you be comfortable w/ making diagnostic boot discs if we gave you instructions or links to instructions for doing so? Don't worry if that is not the case. You're not alone. In that event, you will be best taking your computer to an **Authorized** Dell service center or shop for diagnosis and repair. Try to find one that will apply the diagnostic fee to the repair fee. Make sure they will preserve your data for you, too. (address that issue **specifically** w/ them and get it in writing.

If you, however, up to the task, we'll be happy to step you through the process of diagnosing this issue w/ you. It will take some time though. Lots of posts back in forth so you'll need to keep a lot of patience in your pockets.

*********************************************
** Please, post back here w/ answers to
** these questions and the results of what
** you've tried so far (if applicable). We
** will need to communicate back and forth
** here as part of the trouble-shooting pro-
** cess. We WILL continue to work w/ you
** until your problem is resolved or diag-
** nosed.
**
** Please, don't rate the experts' solutions
** until that time. Once ratings are assigned,
** the problem will be closed and we'll no
** longer be able to assist you.
*********************************************

Thank you,
BJ @:)

Posted on Apr 11, 2008

  • B Joan Rapier
    B Joan Rapier Apr 12, 2008

    Hello Cyranih



    Unfortunately, you will need to post a new problem as you've assiged a rating to the solution (recommendations) provided you on this one.



    Once you assign a rating the problem is automatically closed and we can no longer assist you.



    No worry, Just copy your problem out of this one and paste it into a new problem that you open up.

    Be sure to hold of on assigning any ratings until your problem has been resolved or diagnosed.





    Thank you,

    BJ

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error code: 1000-0143


I would suspect hdd errors and replace the drive.

Sep 06, 2014 | Dell PC Laptops

1 Answer

I have a dell inspiron 1545.week before it showing time-of-date stopped. then I changed motherboard coin battery.now my laptop not booting up when I press start button the DELL logo come up on screen with...


hi
first off all open hdd screw and pulld hdd in laptop then check
if not stuck problems in hdd if stuck then check rams super drivewifi card and othere hardware
click yes for vote

Feb 22, 2011 | Dell Inspiron 1545 Notebook

1 Answer

Have a Dell Studio. When I power up the Dell Logo appears with loading bar below that. The bar stops about 2/3 of the way, it freezes up and starts beeping. Nothing I've tried works.


this is often related to a possible motherboard problem. Try these steps: turn it off, remove the battery, and AC adapter, then press and hold the power button for about 5 to 10 seconds. Once done, reconnect at least the adapter , turn on the laptop and as soon as the Dell logo shows up, tap F2 a few times to enter System Setup (BIOS screen). From there, go to the Maintenance category, and select Load Defaults, press Enter. Press ESC, then select Save/Exit, restart the computer and see how it goes.

Sep 27, 2010 | Dell Studio 15 Laptop

2 Answers

Dell laptop ... inspiron 6400 System/adminstrator password


I believed this can be resolve by clean the cmos battery. you need to remove the cmos batery from the laptop then power it on then immediately turn it off. then put the battery back to the laptop then power it on keep tapping on f2 to enter setup. please follow the instructions from the link to remove the cmos battery http://tinyurl.com/yb3mhyg

Mar 29, 2010 | Dell Inspiron 6400 Notebook

2 Answers

Booting with External DVD for Dell Inspiron 1525


Power on your system, Press F2 on Dell logo. This would take you to system BIOS. Ensure that USB controller is ON, and USB emulation is also set to ON. Save settings and Exit. System would reboot now. Press F12 on Dell logo, and select USB ROM as the boot device. This should boot your computer through your External drive. If it still doesnt work, try switching to a different USB port. If none of these steps work, it may be a problem with the boot sector on your External drive.

Good Luck!
Abhishek

Mar 22, 2010 | Dell Inspiron 1525 Laptop Jet Black

2 Answers

Dell Inspiron mini10


check if keyboard works during dell logo - try to press F2 or F12 - if no response need to replace keyboard

Feb 19, 2010 | Dell Inspiron Mini 10 Notebook

1 Answer

My dell inspiron laptop wont let me log on, says i need usb flash drive or floppy disk


Try accessing the BIOS setup (System setup) by tapping F2 on the dell logo screen at startup. and set to load defaults, or change the boot sequence to 1. Hard drive.. Hope this helps

Dec 12, 2009 | Dell Inspiron 1525 Laptop

1 Answer

Dell inspiron laptop 8200


Sounds like the hard drive failed. If you have any super-important files on there, your local GeekSquad should be able to point you in the right direction to recover those items.

Apr 12, 2008 | Dell Inspiron 8200 Notebook

Not finding what you are looking for?
PC Laptops Logo

Related Topics:

159 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Laptops Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...