Question about Toshiba Satellite A135-S4527 Notebook

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Problem with the picture on the screen

The colors on the screen of my daughter's Toshiba Satellite A135-S4527 are funky. There are blue and red dots on different parts of the screen. For instance there are dots on the faces of the picture that she is using as her wallpaper. Sometimes there are waves of different colors. I am wondering if there is a problem with the video card. Please let me know what to do.

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  • grphcdsign88 Apr 23, 2008

    Thanks so much for trying...I checked the computer and it was at 32bit. That was the first place I checked, even before I came here. I downloaded and ran the Intel Display Driver for Windows Vista (v7.14.10.1132) but that didn't fix the problem. I also ran diagnostics on the display and it "passed" ...I can't believe it....the colors on the screen are awful. There are dot's, and lines of different colors on the screen. For instance a picture of a face has little green dots in it. Dark areas have little red dots on them. Any other ideas...Toshiba tech support wasn't helpful either...they just want us to take the computer to a repair shop (over 120 miles away :-( ... and at the price of gas these days!) I would appreciate if there was anything else I could try!!

    Thanks!!

    Grphcdsign88

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It could just be the drivers for the video card need to be reinstalled.
Pop over to the Toshiba website and you will find them in the download area.

Before you go there though, right click on the desktop and bring up the display properties. The card may have reverted back to a low colour bit setting. If so, set it back to 32bit and that should make it a happy camper again.

Hope it helps =)

Posted on Apr 11, 2008

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