Question about HP PSC 2210 All-In-One InkJet Printer

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HP director won't start up.

Software was uninstalled then reinstalled. Process on the task manager show's it running, but program won't launch.

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  • 234 Answers

First check the version of internet explorer if it is Ver 7.0 then it is a issue with the ver of internet explorer.

If then follow the steps in thye below link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00802504&dlc=en&product=79499

Good Luck

Posted on Aug 29, 2008

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6ya6ya
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Can't remove software from vista and uninstaller won't work I ask question and you responded with try uninstaller. It won't work either, It's an HP C6180 all in one can you help me?


I have had some programs that never uninstall either.
Make sure it's not running.
Check "Task Manager" to see if its running.
Also check in your "startup folder in "progrems"...if it's there take it out.
To do thet ...rite click on the big start button in the lower left corner of screen.
...then click "explore"....look for "programs'....then "startup"

Jul 18, 2011 | Computers & Internet

1 Answer

I am not able to open yahoo messenger on my laptop. I have windows7 OS. Suggest.


First, check to see if the process associated with Yahoo Messenger is running. To do this:
1. Press Ctrl+Alt+Del or right click your taskbar and select "Start Task Manager". 2. When Task Manager opens, go to the "Processes" Tab and try to find the process YahooMessenger.exe. 3. If it is running, highlight the process and press "End Process". 4. Try to start Yahoo Messenger again
If this does not fix the issue, or the process is not running, restart your computer. After restarting, try to run Yahoo Messenger again. If this does not help, uninstalling and reinstalling the application is the next best option.
To uninstall: 1. Go to Start->ControlPanel->Programs and Features or "Uninstall a Program", depending on which view you are in. 2. Navigate to Yahoo Messenger and click Uninstall.
To install: 1. Find the install program you would have downloaded when first installing the program and run it. 2. If you don't have the installer, you can download it here.

May 08, 2011 | Yahoo Messenger

2 Answers

I cannot launch or reinstall Firefox.


Do the control atl. del. thing see if part of it is running. If you can't find it that way, Boot to safe Mode and try to install. Next and last you may have some Mal-ware in the cache keeping things from being un-installed. Try a program called Malwearbytes and scan the folder. It is a free program, it is a very good program.

Mar 06, 2010 | Mozilla Firefox

2 Answers

HP 1315 - no director


The Software of HP Director comes up with the Installation CD of the printer and not available from the Online download.

Your printer will work with any application with the driver installed from online download.

Let me know if you are getting problem in running any application (viz Scanning, fax, copying etc.)

For more info you can visit this link:

http://www.fixya.com/support/r1133275-drivers_installation_problem

Regards,

Ellin

Oct 18, 2008 | HP PSC 1315 All-in-One Printer

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


You can download the software/driver for your 6210 OfficeJet from HERE. Just choose the correct OS and download. BTW, the Director Software comes bundled along with the drivers.

Also, if you have IE7, that could be a problem. Try uninstalling IE 7 and run say IE 6 or use Firefox instead. HP Director Software is not compatible with IE7. However, HP has a patch available I think. You can download it HERE.

Should you still have difficulty opening Director Software, here's another solution I found on the web. I quote:
"After double-clicking on the HP Director icon, nothing appears to happen... the program is starting normally, but it’s hiding.
Wait a few seconds, then hold down the ALT key and press the space bar. A small dialogue box will appear.
Click on Minimize (you may have to click twice)
Voila! the HP Director task will appear in the task bar at the bottom of the screen - click it, and the program will appear and work normally."

If your printer is not 6210, please post back the correct model, and I will provide you the required link(s).

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

Thank you for using FIXYA!

Cheers!
IrishDruid

May 08, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP PSC 1315


If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Mar 17, 2008 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Runtime Error on Scanjet 3570c


please uninstall the the hp software and reinstall it it will help you

bye

Nov 15, 2007 | HP Scanjet 3570 Flatbed Scanner

1 Answer

HP 6110xi


These errors are normally the result of a failed scan, a bad installation, communication problems or software conflicts. Check or perform the following steps until the problem is corrected. Step One: Restart the computer Close all programs and restart the computer. A task that Windows requires may have stopped running or available system resources may have decreased due to tasks left running. Restarting will refresh all Windows tasks as well as increase the system resources available. Step two: Verify that the cable is connected and the all-in-one is "On" Verify that the cable is connected correctly. If the cable is connected into a USB port on a keyboard, move the cable to one of the main USB ports in the PC. Some keyboard USB ports do not provide sufficient power to supply a device such as the all-in-one. Step three: Check the application If the error occurs while trying to scan from within an application (not the HP Director), verify that the software is set to select the HP all-in-one product as the TWAIN source. It may be necessary to reinstall the application to get it to recognize the HP all-in-one product as the TWAIN source. If the application is one of those listed in the "Scan To" tool from Settings in the Director, then try scanning to it from the Director. Step four: Windows XP only: Change the Compatibility Mode settings This step applies only to the following products and only in Windows XP. For other products, continue to Step 5. Change the Compatibility Mode setting for the HP all-in-one desktop icon can correct the problem. Right-click the HP product icon, and then click Properties . Select the Compatibility tab. Change the Compatibility Mode settings to enable running the program in Windows 2000 Compatibility mode, and then click OK . Turn off the all-in-one. Restart the computer. Turn the all-in-one back on. Step five: Check for the correct entries in the Device Manager Verify that the unit was installed on a DOT4 virtual port in the Device Manager. Right-click My Computer , and then click Properties . Select the Device Manager tab (Windows 2000 select the Hardware tab , and then click Device Manager ). Check the list of installed devices for references to DOT4 as shown in Figure 1. If there are no DOT4 references, the software has not installed correctly. If these entries are missing, the software did not install properly. Do the following steps to correct the problem: Disconnect the communications cable to the all-in-one and unplug the power cable to the all-in-one. Uninstall the HP all-in-one software. Step six: Check for communication problems between the all-in-one and the computer Communication between the all-in-one and the computer may have failed. USB cable connected all-in-ones: Check for USB port communication problems. Parallel port installed all-in-one products: Check for parallel port communication problems. Step seven: Check the computer to see if it is infected with a computer virus If the all-in-one prints but will not scan correctly and does not show any symptoms of communications problems, the computer might be infected with a virus. Some viruses try to disable virus scanning software and in doing so disable scanning from the all-in-one. If the scanning software works after installing the all-in-one software until the first time the computer is restarted, or quits working after a virus is discovered on the computer, there may be a virus related problem. Step eight: Uninstall and then reinstall the all-in-one software Do the following to uninstall and then reinstall the HP all-in-one software: Follow the steps in the " Removing the HP software " section below to remove the all-in-one software. Right-click My computer and then click Explore . On the left side of the Windows Explorer screen, locate and open the Windows or WinNT folder. Locate and open the Twain32 and/or Twain_32 folders. Remove all files in these folders other than files that end with a .ds file extension. If you cannot see any file extensions, click Tools , click Folder options , select the View tab, and then remove the check from Hide file extensions for known file types . Restart the computer and then reinstall the all-in-one software. When the installation of the all-in-one software is complete, shutdown the computer. Connect the communications and power cords to the HP all-in-one and verify that it is turned on and ready. Restart the computer. Step nine: Check for software interference There may be a task running in the background that is interfering. Try pressing the keys Ctrl + Alt + Delete at the same time. This should bring up the "Close Program" window. Highlight and end task on all running tasks except for Explorer, Systray, and tasks that begin with "HPO." Press Ctrl + Alt + Delete to bring up the "Close Program" box for each and every task. The "Close Program" box will disappear when End Task is chosen. Try launching a scan after all tasks are closed. If scanning works, then there is a software conflict. Restart the computer and repeat the steps to close down the tasks. Close down one at a time or in combinations and try scanning until the cause is found. If it is unknown what this task does, do the following: Search for the file using the Find Files and Folders feature from the Start menu. Right-click the task's program icon, and then click Properties . Refer to the information on the Version tab to locate the software vendor. Call the software vendor for assistance or uninstall the product if not needed.

Sep 19, 2007 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Hp director


It could be about this: I had same problem until I found a review somewhere - even HP technical support was totally useless - until HP FINALLY decided to up date its drivers to account for my/many people's downloading of Internet Explorer 7. As this is now done, and you cannot easily uninstall IE7 and go back to IE6: try again (1) HP Director and if not (2) I think update drivers or (3) uninstall / reinstall. Hope it helps.

Apr 04, 2007 | HP PSC 2410 All-In-One InkJet Printer

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