Question about Motorola Mobility Moto Q

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Moto Q gets off

My MotoQ gets off on its own and it will restart. I have checked tha battery and ensured that it is full. Then also the problem persists. Mostly when i press the button to make a call or to receive a call, the phone gets off and restarts.

Sometimes when my playing my music, its stops after sometimes indicating some error. It also hangs sometimes. What's the problem?????

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  • Anonymous May 15, 2008

    Yes,thesame problem,everytimes when i enter my code he turns of.Ones written sim 40000 and i don't know what it means.Somebody knows?

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I am afraid there can be a plethora of possible problems here. But I recommend trying a few things before going to your dealer. First, try removing the battery and replacing it. Second, I recommend quality battery care. Read the owners manual for how to maintain your battery. It may be helpful to allow your battery to run all the way down. Then recharge it to full (but do not overcharge your batter). Then run it all the way down again. Third try replacing the battery or having a second one handy. Fourth, try removing any programs you added and then reinstall them one at a time. Finally, IF ALL ELSE FAILS try a Master Reset. Remember that a master reset will delete everything you have added to your phone. To do this you need to go to Start, System Tools, Master Reset. Good luck.

Posted on Jun 19, 2008

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1 Answer

Quiro un driver para que la pc la acepte cuando use mi usb


I can help with your Motorola Moto Q USB connection problem.

If you surf by Motorola's Support site for the Moto Q, you will find all the software, drivers and manuals you require.

I hope that helps.
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May 29, 2010 | Motorola Mobility Moto Q

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My phone wont let me receive the mms people send me and it also keep on saying corruption data


I can help you with your Motorola Moto Q.

If you are getting data corruption errors from your Motorola Moto Q, then it sounds like the firmware of your phone has become corrupted.

This is a very common situation with many phones.

The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)

If you are comfortable with computers etc, you can also do it yourself.

My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.

I hope that helps.
_________________________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

May 20, 2010 | Motorola Mobility Moto Q

1 Answer

Motorola q randomly restarts and my text messages erase


I can help you with your Motorola Moto Q randomly restarting problem.

What has most likely happened is that the firmware of your phone has become corrupted. When this happens your phone will act erratically, freeze, or no longer finish (or even start) its boot sequence.

This is a very common situation with many phones; also with MP3 players, GPS devices and cameras.

The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)

If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.

My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.

I hope that helps.
_________________________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

May 12, 2010 | Motorola Mobility Moto Q

1 Answer

I have a Moto Q on the PagePlus Cellular / Verizon network. After calls the unit goes blank. This happens several times a month. Sometimes several in a day. I remove the battery and immediately replace it...


I can help you with your Motorola Moto Q restarting problem.

What has most likely happened is that the firmware of your phone has become corrupted. When this happens your phone will act erratically, freeze, or no longer finish (or even start) its boot sequence.

This is a very common situation with many phones; also with MP3 players, GPS devices and cameras.

The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)

If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.

My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.

I hope that helps.
_________________________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

May 13, 2010 | Motorola Mobility Moto Q

1 Answer

Need to download instalation software


I can help with your Motorola Moto Q installation software problem.

If you surf by Motorola's Support site for the Moto Q, you will find all the software, drivers and manuals you require.

I hope that helps.
_________________________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

May 07, 2010 | Motorola Mobility Moto Q

1 Answer

The MotoQ powers on briefly and then shuts down


I can help you with your MotoQ.

Your system software / firmware has become corrupted. You need to download and install replacement firmware for your phone. You need to choose the correct firmware for your exact model and service provider / carrier for it to work.

I wrote fixya tip on how to do this a few months ago, the links are below. But don't use the verizon firmware unless verizon is your carrier - get your carriers firmware from Motorola's MotoQ website.

Or, just take it into your service providers store and get them to do it.

I hope that helps.
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Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Jan 04, 2010 | Motorola Mobility Moto Q

2 Answers

My motoq doest not turn on even it has full charge and when i connect with usb cable it shows only window mobile and it goes turn off


Your system software / firmware has become corrupted. You need to download and install replacement firmware for your phone. You need to choose the correct firmware for your exact model and service provider / carrier for it to work.

I wrote fixya tip on how to do this a few months ago, the links are below. But don't use the verizon firmware unless verizon is your carrier - get your carriers firmware from Motorola's MotoQ website.

Or, just take it into your service providers store and get them to do it.

I hope that helps.
________________________________
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download

Oct 27, 2008 | Motorola Mobility Moto Q

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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