I have a samsung video camera model number VP300 and it keeps showing that it has a problem with dew and this prevents the camera from working as its part of the protection from operating the camera in damp conditions. I changed the lithium battery as sugested but the problem still exists, could you please help me? Thanks.
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Re: Video camera won't operate
One of three things is happening here.
1) There is actually dew inside the machine. Try blowing air onto the unit for a while to "dry it out".
2) The dew sensor has failed and needs to be replaced.
3) The solder connections to the dew sensor are marginal which is providing a false reading.
Since this is a camera, getting access to the sensor is not easy. I would bring in the camera for service. If the sensor is bad, the replacement will be around $15. Add in the local labor charge for the complete repair cost.
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The dew indicator means that the internal condensation sensor has been triggered. Usually these will permanently disable the camera, but I have seen it reverse. Keep the camera in an opened state in a completely dry environment for a few hours or even up to a week (it can take that long). If after a week of sitting open unused the error still shows then you will need to replace the camera.
The camcorder has a built in Dew sensor that monitors the condensation in the area of the camcorder while it is in use. Normally after leaving the area where the condensation is and the camera sitting for a while it should reset itself, if it doesn't then the dew sensor needs to be replaced. On the model that is shown in the picture it is on the motor bracket assembly. I could be more specific if i had an exact model number.
I hope this helps.
yes had this on a few JVC it may be that the moisture has corrosded the dew sensor and will need service. When you store it use those crystals that come in packing of some items They are excellent for preventing this in Video cameras
To find this information you will have to either go to the Panasonic customer support website and enter your palmcorder model number and check out the frequently asked questions to see if they have already asked this question and have a answer in the form. the website is (http://www.panasonic.com). you can call the customer support telephone number at 1-800-211-7262. Between the hours of 9am-7pm EST. You can also use the customer support e-mail at firstname.lastname@example.org Give them the Brand name and model number of the palmcorder. Tell them the problem you are having with dew dector and ask the for assistance. I Hope this information helps you with your palmcorder problem.
• What is “dew formation”?
When cold water is poured into a glass,
dew drops form on the glass. This clinging
of water drops is called dew formation.
• When dew forms in your camcorder.
Dew will gradually form on the head drum
of your camcorder and make the video
tape stick to the head. This causes
damage both to the head and the tape.
When dew forms, recording and playback
may not function properly.
Dew is likely to form in the following
—When moving the camcorder from a
cold place to a warm place.
—When placing the camcorder in a cold
room which is then heated rapidly.
—When moving the camcorder outdoors
from an air conditioned room or car.
—When placing the camcorder in the
direct path of air
blowing from an air
—When placing the
camcorder in a
• How to prevent trouble.
When using the camcorder in a place
where dew is likely to form, allow the
camcorder and the video tape to
acclimate to the surroundings for about
For example, when bringing the
camcorder indoors after skiing, place it in
a plastic bag.
1Be sure to tightly seal the plastic bag
containing the camcorder.
2Remove the bag when the air temperature
inside it reaches the temperature
of the room.
• “Dew” warning feature
If dew forms, the word “DEW” flashes on
the screen, and the power will automatically
turn off in approximately 10 seconds.
1If “DEW” flashes, remove the cassette,
leave the cassette compartment open,
and wait for a few hours to allow the
camcorder to acclimate to the
2To use the camcorder again, turn on the
power after waiting for a few hours. Be
sure that “DEW” has disappeared.
3Do not insert a cassette while “DEW” is
flashing; this may result in damage to
4Since dew forms gradually, it may take
10 to 15 minutes before the dew
warning feature engages.
Since water inside of these is a bad thing, these units contai a "dew sensor" that will prevent the loading of the tape if a "wet" condition exists. This can happen if the camera is cold and the room you are in is warm. The humidity on the air will condense onto the camera internals and cause this to occur. Try ejecting hte tape, leaving the compartment open and point a hair dryer at it. Keep the hair dryer a bit away from the unit, you don't want to heat it up, just get some warm air inside to evaporate the "dew".
If that fails to resolve the problem, the sensor itself may be defective and need to be replaced.
Leave the camcorder turned off in a place with constant dry temperature with the door open. Take the battery off and wait a few hours like at least 3. This should work unless it is really damp inside then it may take longer. This happens when the camera is moved from heat to cold or cold to hot temperature. Both tape and camera need to be climatized to prevent this from happening.
Dew means...humidity in camera. Power goes to Off for protection because tape or video head can be damaged if humidity at video head. Blow Dryer for 2-3 minutes in camera while in cassette compartment is Open. Hope after that camera will be ok.
In your owners manual on page 52 you will find a list of authorized service centers. Give the one in your area a call. Give them the brand name and model number of the camcorder. Tell them you are having a problem with the dew warning coming on while using the camera with the battery. They should be able to help find a answer to this problem.You can also call the panasonic customer support telephone number at 1-800-211-7262 between the hours of 9am-7pm EST. Give them the brand name and model number of the camcorder and ask them for help with the problem of dew indicator coming on while in use with the battery. I hope this information helps you with your camcorder problem.