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Video camera won't operate

I have a samsung video camera model number VP300 and it keeps showing that it has a problem with dew and this prevents the camera from working as its part of the protection from operating the camera in damp conditions. I changed the lithium battery as sugested but the problem still exists, could you please help me? Thanks.

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  • thejays2006 Apr 12, 2008

    Great idea, despite having been keep it what we thought was a dry, warm environment the camera had got damp. Idea number 1 seems to have solved the problem. Thanks


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One of three things is happening here.
1) There is actually dew inside the machine. Try blowing air onto the unit for a while to "dry it out".
2) The dew sensor has failed and needs to be replaced.
3) The solder connections to the dew sensor are marginal which is providing a false reading.

Since this is a camera, getting access to the sensor is not easy. I would bring in the camera for service. If the sensor is bad, the replacement will be around $15. Add in the local labor charge for the complete repair cost.

Posted on Apr 11, 2008

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You didn't tell the make on your camera, but
I have seen this problem on my own.

I believe it is a dew sensor.

Dew is when a cold device goes outside from the airconditioning, and collects moisture on its insides from the air, like a cold drinking glass. This ia bad thing for that device.

Do not operate it as long as you see that. take it outside in a plasitc bag, and let it warm up first.

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When i turn the camera on the word Dew flashes for about 3 seconds then the camera turns off,

Hi - Sorry your having problems with your camera. I'm assuming it's a video camera. the DEW warning is telling you there is excessive moisture in the camera. I suggest you take out the tape and leave the tape door open in a dry warm place for a couple of hours.
You could also take a hair dryer on LOW and keeping it at least six inches from the camera move it back and forth over the tape compartment for a minute or two.
Sometimes the DEW message comes on when there is no such problem which is a problem with the camera that will probably require service.

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Very unlikely.

It's far more likely that the camera is protecting itself due to a problem between going from a nice cool room to hot humid conditions. When you get a beer or a bottle of wine from the fridge and take it outside, you'll see loads of condensation form on the outside. The same has been happening to your camera, only it's been happening deep inside as well where it can at best form dew (some cameras have a dew protection mode which prevents use until fully warmed up) and at worst is causing corrosion. Dew protection mode only works for image taking, it allows playback as the dew on the sensor and imaging components doesn't affect that particular function. I can't state for certain that the DMC-FZ20 has this feature, but it's often something which is not mentioned in the list of model features.

Try turning the aircon down to something less Arctic (or given that you're in Oz perhaps I should say Antarctic?) and leave the camera at ambient temperatures for at least twenty to thirty minutes before switching it on.

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I hope that you soon get snapping again and have found my reply to be of some assistance, please take a moment to rate my answer in return. I'm also very envious as I'm currently in the cold grey UK with freezing rain being driven against my window by 30mph winds at the mo'...At least it's melting the slushy grey snow outside!

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