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I cannot print pictures from my hp photosmart library.ESSENTIAL 2.01 programme has stopped responding.

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  • Cameras Master
  • 19,396 Answers

You need to reinstall the software

Posted on Apr 11, 2008

  • Ginko
    Ginko Apr 11, 2008

    You have to uninstall the software from your computer. If you are using Windows XP, for example, go to My Computer / Control Panel / Add remove Applications / then uninstall hp software.
    Use your disk provided with your HP to reinstall the software.
    If you do not have disk you will have to download the software from HP, and reinstall the downloaded files.

    Regards

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