My friend, I had this problem before, and believe me I tried almost everything. The only solution that worked was a tricky one, and also weird. As those receivers have a memory, the only solution that worked was plug off the receiver from AC, and leave it resting with no power for a while (2 or 3 weeks) in order to erase all memories, including preset tuning buttons. I know, it sounds strange, however it worked to me. I looked at the manuals and none of them explain how to reset the preset tunning buttons. Good LUCK.
Flavio/BRAZIL
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