Question about Samsung Napster YH-920 MP3 Player
I was using my player fine ..
but all of a sudden the display got frozen in the playlist but the HDD was still running, ii was unable to switch it off . The battery drained out and the player switched off
But after i recharged the player and tried switching it ON , it reads the msg sayin "Device cant initialise HDD,please connect to adaptor and try again ",
i tried connecting to adaptor and restarting , but of no use. please help me with this .
Thanks in advance,
Thanks a lot computer rep.... will try doin this and let you know.... Speaking about the reset button on the player . i already tried it but it was of no use... i have to take out the battery and see on ce... If possible can you point me to some location whre i can see the inner parts of the player before i dismantle it . ? it would be of great help .
Posted on Apr 13, 2008
First of all, of course, try to repair it by using the recovery utility softwear (you know, pressing >> Forward while connecting the switched off device to the usb). If it doesn`t help, read further---> The problem is that simply an error in the softwear of the device occures. Normally, this could be fixed by restarting, by pressing the RESTART button on the back. BUT, by pressing it, you don`t actually restart the hole device.Certain commands are still running in the processor and this cannot be canceled until there is the slightest electricity in the battery left. That`s why I open the player, safely and very carefully remove the Hard Disc, than reattach the battery, so that no electricity is left. Then, connect the battery again, place the HDD again on its place (carefully please), watch out that it connects to the motherboard, and close the hole player.
By switching it on, there should occur no problems. But I recommend using the RECOVERY UTILITY softwear for repairing the hard drive, as well as rebuilding the library and probably formating (hear you will lose all data). Note that it is best to have the song titles written on latein (english), cyrillic for example is not recommended.
If that doesnt fix it follow the steps bellow.
1. Make sure player is off.
2. Take off back cover. 4 tiny screws.
3. Take out the HDD, the big rectangle thing. The back of it should be silver.
4. When you take it out, the front should have a "gold sheet" attached to it.
5. At the lower corner the "gold sheet" is a cut out part. This "cut out" part is where the HDD connects to the "mother board".
6. Bend that piece ever so slightly where u can place your finger between it and the HDD.
7. You will then plug in that "male" part to the "female" part on the mother board.
8. when you feel it snug or snap, your MP3 should work now.
9. turn on the mp3 player to make sure it loads.
10. if it does, then you have fixed your "problem"
11. reassemble player accordingly.
I hope that helps
Please rate accordingly
Posted on Apr 12, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 09, 2009 | SanDisk Sansa e260 MP3 Player
Jan 24, 2009 | Sumvision Sempra PRO Digital Media Player
Jul 23, 2008 | SanDisk Sansa m230 MP3 Player
Feb 15, 2008 | LG RH177 DVD Recorder/HDD Recorder
Mar 18, 2007 | iRiver H10 MP3 Player
263 people viewed this question
Usually answered in minutes!