Question about Apple iPhone Smartphone

3 Answers

Cant connect to wifi at home or aceess ymail.

Pls can u help

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  • marzia123 Apr 11, 2008

    Hi, yes I can see my wireless network and it says that I'm connected. However when I try and send an email it says cannot find server. Similarly when i try to use safari i get the same problem. Not sure what to do. I;m also have problems with sms as well.

  • marzia123 Apr 12, 2008

    Hi, will i loose all my data / contacts if I reset the phone? I've reset the mail account without sucess.

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Hi,
Please reset your phone as well as the router this will fix your problem.

Goodluck,
Please don't forget to rate the solution.

Posted on Apr 11, 2008

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Does your wireless router have security set-up? Are you entering your passwords if it is?

Try ressetting your wireless router to it's default and test, if it works then reset the security and rejoin with your iPhone.

Have you tested the iPhone at a public Wi-Fi hotspot? It should connect no problem, if it isn't then you might have a problem with your phone, bring it to an apple store.

SMS uses the cell network to transmit and is fairly ubiquitous, did you get a texting plan with your service? Is should work out of the box and be fairly simple, again have it checked at the Expert Bar.

Posted on Apr 11, 2008

  • Dean Joly
    Dean Joly Apr 14, 2008

    Have you tried at another hotspot? Especially an open hotspot? Do other wireless devices work with your router (e.i. laptop)?

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Basicly you havent set up the settings so that the programs connect throught the wireless. they are probably trying to connect throught the pc cable witch isnt there.

Posted on Apr 11, 2008

  • 1 more comment 
  • Ekse Apr 11, 2008

    problems with sms.. I dont know why that would be.

    Il try to figure it out.

  • Ekse Apr 11, 2008

    try to reset your phone, if that doesnt do it try a hardreset / reset the phone fully and loose all data that should clear all settings.

  • Ekse Apr 12, 2008

    yes you will, if you dont first back them up into your pc for example.

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1 Answer

Hi can you please help me with this matter how do i reset my phone as i cant get on the internet i think i am conected to wifi


Connect to wifi, then open a web page to a new page. Do you see something that asks you to connect, or pay money?

If you are at home, you will need to connect your phone to your home wifi connection, and then you have to add the password.

If the phone worked before and nothing has changed, power the phone down, count to 10 and power it back up.

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Data plan means that you can get DATA through your mobile connection. So you need to check your contract or ask your mobile provider if you already DO HAVE a DATA PLAN activated. If not, pls do so.
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