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My daughter has a Toshiba laptop, and has had a virus I think and has had to wipe her laptop... she has gone to upload everything again and cant find her driver's what can she do... she thinks she may have lost them , any help would be apreciated

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  • kareware Apr 11, 2008

    yes windows comes up but it says need disc/file 'AGRSM'.sys' on Toshiba Modem Insta,llation disc is needed

  • Emelio Navaja
    Emelio Navaja May 11, 2010

    did the laptop she reinstall the windows? pls tell more info.

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Hello,

If the windows is newwly installed, the system need all the driver to make the PC reach its optimum performance, If you have CD/DVD utilities u need to install all the drivers, insert it and install the drivers from chipset to the last oprion needed. However if you have no CD/DVD utilities the you can search and download driver here with your specific model of the pc.
http://www.toshiba-europe.com/bv/computers/sns/index.asp

please search the correct driver of your laptop ..

may this help, melnavz

PS: pls do not rate me if my solution not solve the issue and you need more further information. but if is invaluable solution rate me fixya.

Posted on Apr 11, 2008

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Hi, I have a Toshiba Laptop, I think it got virus


Hi and welcome to FixYa!

The great thing about the newer Toshiba's is that they have an internal resetting system! This link works for all models 2007 and up!

http://en.kioskea.net/forum/affich-58528-reset-toshiba-laptop-to-factory-settings

Please read instructions carefully. I have reset other Toshiba's and it took a few tries when i was 'new' to these steps, but within a few minutes, it worked like a charm! I will also advise that if you have anything such as files or pics that you want to keep, save them to email or upload them to another site before you do this. This will wipe out everything, but it will run like a champ with a clean slate once this is performed!

Please rate my solution if you find this useful!

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