Question about Creative Labs Zen Touch MP3 Player

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Zen Touch My Zen Touch will not recharge. It seems to be completely dead. There is nothing wrong with the power (I use the same one to charge my other ZEN).

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Plug the Zen into a self powered USB hub that is not connected to a PC and leave overnight. You may also use other devices such as a printer USB port etc.

It recharges very slowly over USB but it will recharge.

Posted on Apr 12, 2008

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Dead Creative Zen M


Check first the battery... it could be there.

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My mp3 player stays on all the time and i cant turn it off


  1. Check that the Creative Zen Touch has the most current version of the firmware driver. Firmware updates typically fix most common errors and problems encountered when using the Zen Touch. Turn on the MP3 player and select "System" in the home menu. Click "Information" then press "Settings." Select "About." Look for the internal firmware's version number listed under "Version." The most recent firmware is 2.01.00 and was released in 2006. If your software is outdated, download an update from the Creative support site: http://support.creative.com/downloads/download.aspx?nDownloadId=100120
  2. Ensure that the song files you are trying to transfer to the Zen Touch are compatible with the player. On your computer, right click the song file to view its file format. The Zen Touch can play all unprotected WMAs, WAVs and MP3s. It does not support the popular protected AAC format that is used in online stores such as Apple iTunes.
  3. Verify that the Zen Touch's internal battery is fully charged. This may cause what appears to be a blank or dead screen, as well as slow responsiveness to your touch. Insert the power adapter brick connector into the Zen Touch's power port found on its right-hand top corner. Plug the adapter into a wall outlet to begin charging. The MP3 player will be finished charging in four hours. You may use the MP3 player while it is charging, but this may slow down the charging process.
  4. Adjust the screen contrast on the Zen Touch. This may resolve any issues you have with viewing the screen in bad lighting. From the main menu, click "Settings" and choose "Contrast." Slide your finger up or down the Zen Touch's touch pad to adjust the contrast to a suitable setting.

Sep 24, 2009 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative zen stone plus wont turn on


the battery is dead use a car charger it worked on my creative zen stone plus and ipod touch. the car should charge it

Jun 10, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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1 Answer

My zen froze


To properly charge the Zen should be in the on position. Disconnect it, turn it off. Leave it off for about 10 minutes. It should reset. Turn it on and reconnect it to recharge. Do not attempt to do anything else until it completely recharges, to repeat: Let it charge in the on position.

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3 Answers

Zen is dead


Sounds like a battery problem - either the battery is totally dead or just needs recharging - note that when the battery totally loses its charge, I believe it is sometimes not possible to recharge it using the usb port and software method (NOTE you MUST have the software installed and running for it to charge this way).. you may have to charge it using the connector to the power adapter.

Sep 21, 2008 | Creative Labs Zen Touch MP3 Player

4 Answers

My creative zen is completely dead it doesn't power on at all also it doesn't charge there is no power what so ever please help me


I have had the problem of the completely dead player after having it for less that an day. No response to any buttons, no response when plugged into USB to charge, and Windows sees it as an "unknown device" when plugged into the PC. It tried the reset hole, and still nothing.

Then I tried connecting it to the PC to charge and then using the reset hole. Success - the player sprang back to life, fully charged. Hope this helps someone.

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Clean first battery contacts recharge again and if is dead, I suggest to try a new charged battery

Mar 22, 2008 | Creative Labs ZEN Vision:M Digital Media...

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Creative zen vision m wont charge


http://www.anythingbutipod.com/forum/showthread.php?t=10960
·

Jan 08, 2008 | Creative Labs ZEN Vision:M Digital Media...

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