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Canon Pixma iP6600P

Will not print.Tells me printer is offline or failed to print

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  • marest Apr 11, 2008

    Done all that,still no go.

  • marest Apr 12, 2008

    Tried all of that.I think maybe the printer needs a factory reset.Can you help?



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Disconnect usb and reinstall the drivers from disk.

Posted on Apr 11, 2008

  • Ginko
    Ginko Apr 11, 2008

    First try disconnecting printer from computer usb, and disconnecting printer and computer from power cable (if it is a laptop also remove battery).

    You can also try opening the printer cue and deleting all documents in the cue, in case one docunmet is stuck and is blocking the printer. To do so go to installed printer and doubleclick on your printer. This will show the printer cue. Select the documents and chose cancel printing, alternatively select purge printer cue from top bar menu.
    When you open the printer cue check also that printer is not selected offline by user, in menu bar.

    If you cannot solve the problem in the above way you will need to unplug printer from usb.
    Remove printer from 'installed printer' in Windows.
    Reinstall printer software from printer cd.
    Connect back printer only after reinstalling, or when required.

    If all this did not work then your printer may be faulty, in this case you should have an additional diagnostic symptom, for example a blinking red light.


  • Ginko
    Ginko Apr 11, 2008

    try a replacement USB cable.



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1 Answer

My printer keeps saying it's offline what could be wrong?

Use printer offline setting on the computer maybe checked. For win xp
  1. click on start,printers and faxes then right-click on the Canon Pixma Mp250 printer logo.
  2. if use printer offline has a check mark before it,left-click on it to remove the check mark.
  3. restart printer
  4. try printing again
For win vista
  1. click on start,in the search box,key in printers then hit the enter key on the keyboard.
  2. right-click on the Canon Pixma Mp250 printer logo.
  3. if use printer offline has a check mark before it,left-click on it to remove the check mark.
  4. restart printer
  5. try printing again

For win 7
  1. click on start,in the search box,put in devices and printers,hit enter
  2. right-click on the Canon Pixma Mp250 printer logo.
  3. if use printer offline has a check mark before it,left-click on it to remove the check mark.
  4. restart printer.
  5. try printing again
Let me know if the steps above do not solve your problem.

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