Question about Philips GoGear HDD6330 MP3 Player

1 Answer

My gogear is stuck permanently on....

After my computer not recognising it last night

Posted by on

  • barolo65 Apr 11, 2008

    Nope, that didn't work, however it is not switched on anymore.
    The main problem is the computer not recognising any of the 2971 songs i put on it. Should I reinstall it?

  • Domintory Apr 12, 2008

    Okay im not sure whats happening when i plug it in it says nothing like it says please connect ur device but the screen says batterylow does that me its charging and when its done ill be able to sync things on it?

×

1 Answer

Reset the player by pressing VOL+ & POWER ON,

Reconnect to the PC. You will probably need to give it a charge before using.

Posted on Apr 11, 2008

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1) Back up all files on the GoGear
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3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
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