Question about Sony Handycam CCD-TRV37 Camcorder

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Tape cassette door won't open

I tried removing small and large batteries, tried Sony's website, error code 32:11, removed power cord and battery, put switch in camera position for 15 seconds, reinstalled cord and battery, no help, tried sharply hitting the door a few times which worked for some people, but not me, took the casing off the door and tried to find the release mechanism and couldn't, it coses to much to take to a repair shop and I can't afford a new one. is there anything else I could try, including unjamming the gears or taking the camera apart to fix it. does anyone have instructions as how to do that or how to troubleshoot the problem? Bob

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Try removing all batteries from unit for 24 hours, then try to power it up in OFF position. If you still get error code, unit has mechanism or power problems. Striking the unit will not make it work either

Posted on Aug 01, 2008

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