Question about Canon PowerShot SX100 IS Digital Camera

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Lens error My canon Sx100 reads lens error, restart camera when I turn it on. The lens does not open.

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Sir,problum is ur lens unit,some mechanical or dislocations,gears this is repairable u try ur local service center

Posted on Apr 11, 2008

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Canon PowerShot SX100 IS


My Canon Power Shot SX100 IS says lens error. restart camera. Help

Aug 24, 2009 | Canon PowerShot SX100 IS Digital Camera

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Cannon sx100: displays lens error, restart camera


If your lens received impact damage it will need to be replaced. This is about a $150 bill at Canon. One thing that can happen is the flex cables that attach the lens to the camera system board may have come loose. You will have to have the camera opened by a qualified tech to see if this may be a solution.

Jul 02, 2009 | Digital Cameras

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"Lens error - restart camera" message, but won't restart


I just had the same issue when one of my children drop the camera. I'm not wanting to break anyone's camera but I was able to open the lens cover and pull the lens out and then turning it on it retracted and worked just like it should.

Apr 19, 2009 | Canon PowerShot SX100 IS Digital Camera

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Canon SC100 Lens Error


I have a 3 year old Canon PowerShot SX100 IS. While testing an external battery power supply I built, the external power connector pulled out while the lens barrel was extending just after I turned on the camera. Power to the camera was lost before the lens barrel fully extended and wouldn't reset when I repowered the camera. The dreaded error message "Lens error, restart camera" appeared and the camera shut down. I restarted the camera over and over and over again but the lens wouldn't reset. I was extremely lucky to find the information here and read various fixes. I didn't want to take the camera apart so I tried various fixes others have successfully used. I first tried smacking the bottom of the camera hard with the palm of my hand just after pushing the on/off button but that didn't work. The one which worked was smacking the camera on the side immediately after I pushed the on/off button. I smacked it quite hard twice with the palm of my hand then, suddenly, the lens barrel began to move and the lens reset itself back to its starting position. Thanks to everyone who has posted here!

Apr 07, 2009 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Canon PowerShot SX100 IS Lens Stuck


If the lens does not extend/retract when the camera is powered on, then lens assembly is damaged.

Unfortunately, such Canon SX100 (and the SX110 too) has a very fragile lens assembly, and it's damaged very easily. Most of the times the internal gears, the plastic post guides and the motor are damaged at the same time, so the only solution is to replace the whole lens assembly.

The lens replacement requires a qualified camera repair technician, unless you want to try in repair it yourself, which requires tools (scredrivers, soldering iron, desoldering tool, magnifier glass with light, etc).

Best regards,

Oct 14, 2008 | Canon PowerShot SX100 IS Digital Camera

1 Answer

Lens Error


Unfortunately this Canon SX100 (and the SX110 too) has a very fragile lens assembly. Once you have this lens error problem, there are only four solutions: 1) If it's under warranty, contact Canon to make it valid; 2) If not, then have a repair center to replace the lens assembly (either the internal lens motor or the gears are damaged) or, 3) Sell it for parts or 4) send it to the trash can.

Jun 28, 2008 | Canon PowerShot SX100 IS Digital Camera

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