Download the latest firmware from the iriver website
Drain the battery
Connect the player to your computer. Your player should be off and not connected to power yet.
Connect to power.
Press the O button(right button below screen) and hold it down.Press the power button at the same time. This will power the player on in emergency connection mode.
(Please note: this is the only way to power on the player in this mode without getting stuck in the 'system initializing.please wait' screen).
6. Format the player as you would any drive on your computer - right click on the player icon in My Computer and click on Format.
7. Unzip the firmware you downloaded from the iriver website.Follow the instructions (including steps 1 - 5 detailed above) to install the fimware.
You may get an error message and a prompt asking where you bought the player. Chose whatever area/region you want - doesn't make much of a difference to be honest...
Once you've loaded the firmware, you're ready to rock and roll !!!! I had the same problem and now my player is like new :-)
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Re: iriver H10 system initializing problem
Make sure hold is off.
Reset the player. - check your manual for details
Get the latest firmware upgrade from manufacturer's website.
Perform the recovery procedure - if not specified by manual: Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. Use Windows Media Player to transfer and delte files if Windows Explorer fails.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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I have an iRiver H10 5gb. In order to use it with the Mac, I have to connect it while in UMS mode. This basically turns the unit into an external drive.
To do this you need to first remove your battery to reset the unit. While the unit is off, connect it to your computer. Hold down the 'o' key while turning the unit on. Holding both buttons down until you see "USB Busy Do not disconnect". Now you can release the buttons, you are in UMS mode. Now just drag and drop your files onto the player.
If you don't mind not being able to use some of the iRiver features, once you drag and drop the music files, you disconnect in the usual way and then play your music files from the browser on your iRiver.
(Unless you add the files using Window Media player or iRiver's Music Manager, you won't be able to access the files in any other way. )
Here are some of the programs/software/firmware that are supposed to help load files from the Mac onto the iRiver. One that most people seem to like is called the easyH10. I have also come across info to sync with iTunes. I have tried these, but because I am in UMS mode, they haven't worked.
I have an iRiver H10 5gb and use it with my Mac osx. It isn't recognized in the usual plug and go way. I have to connect using 'UMS' mode. Then I drag and drop the files like it is an external drive.
To play the songs back, I go into the browser of the iRiver. Although this method renders some of the features on the player useless(ie, sorting the songs by artist, etc.) There are some fixes for this, but I have yet to understand them enough to apply them.
This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):
Initializing H10 67 Additional information Firmware upgrade 66 What is firmware ? It is the operating system that works in the H10. iriver provides you with the latest and best features through Firmware upgrade. You can choose manual or automatic upgrade function. For information on automatic upgrade, refer to the iriver plus instruction manual. Manual firmware upgrade 1 Select [Option - Firmware Upgrade] from the menu in iriver plus. Do not disconnect H10 during firmware upgrade. Internet must be connected for the "Firmware Update" function. Change to "Player must be connected to the PC for Firmware Upgrade function. Note Please initialize H10 player in the following cases. All music, pictures, text, and data will be erased from the player during this initialization. - if there appears to be corruption on the internal hard drive. - if an error message displays and the player doesn't boot properly. 1 Connect the player and PC using the cable supplied with the player. Open iriver plus. Select [Option-Portable Device Initialization]. 2 3 Click [Start] to begin initializing. Initializing H10
I am using windows2000 OS, can not yet justify a faster Pc to run XP .. following is what I use to load and manage my MP3 audio files on my H10 20GB
>using an alternative to WMP 10, I use 'EasyH10' .. prepares an H10 player without iriver
plus or Windows Media Player 10 based on music and playlist files transferred manually using windows Explorer
Info re Easy_H10 URL http://www.misticriver.net/wiki/index.php/Easy_H10
- connect USB cable between Pc and H10
- place H10 in 'Lock' position
- use a tool ( refashioned paper clip ) to press the reset button
- start H10 in USB Mass Storage Device Mode... Hold down 'O' button, continue holding 'O' button
while you press the 'On / Off ' button until screen displays USB connection, after emergency display
- In Windows Explorer locate the ' removable drive'
- Transfer your music files with tag information to 'Music' directory on H10
- Run EasyH10
- for Media database construction to display songs in MUSIC mode.
- Playlist conversion, a necessary process for your playlist files to become compatible
(recognizable) with an H10 player.
- EasyH10 also imports/exports tuner presets from/to a text file.
Provide more info 1/ what windows OS R U Using/2 H10 requires Windows Media Player ver 10 3/ If you do not have XP to run WMP10 then connect H10 in UMS mode, transfer audio files and playlists using windows explorer 4/then use EasyH10 to update the database on H10
I had the same problem. Solution 2: Running EasyH10 from Sourceforge.net worked. To add to the solution you must run the mp3 player in Emergency mode (reset device, hold power button and button with circle on it, enter button I think). Let computer detect the H10, then run the software. At the bottom of the EasyH10 screen, select model/firmware and device location letter (i.e E:\). Click OK. The screen will display info about the device and run through the database of music. Once complete your device should work like new now.