Question about iRiver H10 MP3 Player

4 Answers

Iriver H10 system initializing problem

Thank you so much for the info you had posted on the EasyH10 from

I just got this H10 on ebay. Is it ok to just drop mp3 files from the explore window into the music file? Because that is what I was doing when i had the problem.

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  • 712430 May 05, 2008

    When i turn on my i river H10 it says "system initializing please wait" It seems to have frozen on this, although the clock symbol is turning. Can anyone please help?

  • 712430 May 05, 2008

    My H10 i river turns on but is frozen on the " system initializing, please wait" although the clock symbol is turning round.It wont carry on past this stage, can anyone help?

  • Chatier1 May 30, 2008

    i have the same problem with my river h10. it will not start up it will not go pass the system initializing screen and there is no volume button just a fastword and rewind. Any suggestions. Plus volume is touchscreen only.

  • Anonymous Jan 17, 2009

    thc asngfd;lkd g



4 Answers

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This is for the H10 20GB:

  1. Download the latest firmware from the iriver website
  2. Drain the battery
  3. Connect the player to your computer. Your player should be off and not connected to power yet.
  4. Connect to power.
  5. Press the O button(right button below screen) and hold it down.Press the power button at the same time. This will power the player on in emergency connection mode.
(Please note: this is the only way to power on the player in this mode without getting stuck in the 'system initializing.please wait' screen).

6. Format the player as you would any drive on your computer - right click on the player icon in My Computer and click on Format.
7. Unzip the firmware you downloaded from the iriver website.Follow the instructions (including steps 1 - 5 detailed above) to install the fimware.

You may get an error message and a prompt asking where you bought the player. Chose whatever area/region you want - doesn't make much of a difference to be honest...

Once you've loaded the firmware, you're ready to rock and roll !!!! I had the same problem and now my player is like new :-)

Posted on Jan 04, 2009

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Wait! No need to drain the battery and/or replace firmware.
Download EasyH10 ( and rebuild the database - it's THAT simple.

Posted on Apr 07, 2009

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Solution 1 works OK
solution 2 WTF can not be done Idiot
solution 3 another moron.. Idiot

Here is fix
use paper clip push down rest to left of lock slide switch
turn H10 on it might take a few on/off attempts till you sell the system reboot
Download Iriver firmware upgrade also

TnT Poof aka. "inch"

Posted on Apr 27, 2009

  • rmact Jul 21, 2011

    i was looking for solutions to a problem im having and i came across this answer and i must say wow i bet you go far with a lot of people seeing how you call random people that are trying to help other random people idiots and morons... actually you probably walk around with two black eyes 90% of the time... btw solution 2 & 3 both worked


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Make sure hold is off.
Reset the player. - check your manual for details
Get the latest firmware upgrade from manufacturer's website.
Perform the recovery procedure - if not specified by manual:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Use Windows Media Player to transfer and delte files if Windows Explorer fails.

-Tha Mp3 Doctor

Posted on May 30, 2008

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1 Answer

Need software for h10 model

Try this website, I believe it will help you.
Good Luck,
I hope this helps.

Nov 07, 2009 | Audio Players & Recorders

1 Answer

I River for Mac

I have an iRiver H10 5gb. In order to use it with the Mac, I have to connect it while in UMS mode. This basically turns the unit into an external drive.

To do this you need to first remove your battery to reset the unit.
While the unit is off, connect it to your computer. Hold down the 'o' key while turning the unit on. Holding both buttons down until you see "USB Busy Do not disconnect". Now you can release the buttons, you are in UMS mode. Now just drag and drop your files onto the player.

If you don't mind not being able to use some of the iRiver features, once you drag and drop the music files, you disconnect in the usual way and then play your music files from the browser on your iRiver.

(Unless you add the files using Window Media player or iRiver's Music Manager, you won't be able to access the files in any other way. )

Here are some of the programs/software/firmware that are supposed to help load files from the Mac onto the iRiver. One that most people seem to like is called the easyH10. I have also come across info to sync with iTunes. I have tried these, but because I am in UMS mode, they haven't worked.

Go to these websites and check it out.

Oct 16, 2009 | Audio Players & Recorders

1 Answer

Is this compatible with Mac os x?

It isn't supported but can still be used.

I have an iRiver H10 5gb and use it with my Mac osx. It isn't recognized in the usual plug and go way. I have to connect using 'UMS' mode. Then I drag and drop the files like it is an external drive.

To play the songs back, I go into the browser of the iRiver. Although this method renders some of the features on the player useless(ie, sorting the songs by artist, etc.) There are some fixes for this, but I have yet to understand them enough to apply them.

They are found on these websites:

Oct 11, 2009 | iRiver H10 MP3 Player

1 Answer

When I start my iriver H10, it is stuck on initializing

hard drive is probably bad -- common problem. cheapest solution is to buy as-is h10 from ebay with a working hard drive (perhaps it has a touchpad problem), open the unit up and replace the drive.

See this forum for info on how to open the player with a torx tool and a plastic pry unit. forum

Plan b - sell unit on ebay in as-is condition and use money toward a top notch 20gb refurb unit for about $30-50 from sellers like metromania

Mar 14, 2009 | iRiver H10 MP3 Player

1 Answer

My iriver turns on but it keeps saying system initializing please wait... then i wait for 10 minutes and it doesn't do anything

hard drive is probably bad -- common problem. cheapest solution is to buy as-is h10 from ebay with a working hard drive (perhaps it has a touchpad problem), open the unit up and replace the drive.

See this forum for info on how to open the player with a torx tool and a plastic pry unit. forum

Plan b - sell unit on ebay in as-is condition and use money toward a top notch 20gb refurb unit for about $30-50 from sellers like metromania

Mar 03, 2009 | iRiver H10 MP3 Player

1 Answer

No CD... iRiver h10 stuck on system initializing

Try Here:

If that doesn't work check out the forum at:

Dec 23, 2008 | iRiver H10 MP3 Player

1 Answer

System initializing

This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
Additional information
Firmware upgrade
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
Click [Start] to begin initializing.
Initializing H10

Dec 18, 2007 | iRiver H10 MP3 Player

1 Answer

IRiver H10 20 GB

Hi Vera I am using windows2000 OS, can not yet justify a faster Pc to run XP .. following is what I use to load and manage my MP3 audio files on my H10 20GB >using an alternative to WMP 10, I use 'EasyH10' .. prepares an H10 player without iriver plus or Windows Media Player 10 based on music and playlist files transferred manually using windows Explorer easyh10-15.exe Info re Easy_H10 URL URL download '' - connect USB cable between Pc and H10 - place H10 in 'Lock' position - use a tool ( refashioned paper clip ) to press the reset button - start H10 in USB Mass Storage Device Mode... Hold down 'O' button, continue holding 'O' button while you press the 'On / Off ' button until screen displays USB connection, after emergency display - In Windows Explorer locate the ' removable drive' - Transfer your music files with tag information to 'Music' directory on H10 - Run EasyH10 - for Media database construction to display songs in MUSIC mode. - Playlist conversion, a necessary process for your playlist files to become compatible (recognizable) with an H10 player. - EasyH10 also imports/exports tuner presets from/to a text file. Prh

Mar 18, 2007 | iRiver H10 MP3 Player

1 Answer

Sorting music, rename & creat playlists problams

Provide more info 1/ what windows OS R U Using/2 H10 requires Windows Media Player ver 10 3/ If you do not have XP to run WMP10 then connect H10 in UMS mode, transfer audio files and playlists using windows explorer 4/then use EasyH10 to update the database on H10

Dec 25, 2006 | iRiver H10 MP3 Player

8 Answers

System Initializing Problem

I had the same problem. Solution 2: Running EasyH10 from worked. To add to the solution you must run the mp3 player in Emergency mode (reset device, hold power button and button with circle on it, enter button I think). Let computer detect the H10, then run the software. At the bottom of the EasyH10 screen, select model/firmware and device location letter (i.e E:\). Click OK. The screen will display info about the device and run through the database of music. Once complete your device should work like new now.

Dec 01, 2006 | iRiver H10 MP3 Player

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