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Printer will not operate keeps saying offline

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  • marest Apr 11, 2008

    Did not fix it.Though it is now on line,but tells me that it failed to print.

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Go to Start>click on printers and faxes> right click on your printer and click on use online. Did this fix the problem? If so please rate this as fixed. If not, just add a comment and I'll be more than happy to help you further with this problem. Thanks.

Posted on Apr 11, 2008

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Make sure that the Windows setting is not set to have the printer off line, or the printer is not recognized by the operating system or an application. From my experience this is a real weak point in Windows 8.1

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Depends on your OS you need find "printer and faxes" or "printer options on the hardware.

  • Open the Start menu and click on the "Devices and Printers" icon. This will open a window with a list of the printers currently set up on your computer.


  • Double-click on the icon of the printer you want to change to online. The status of the printer will be shown as either "Printer: Ready" or "Printer: Offline."


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May 12, 2013 | Office Equipment & Supplies

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My printer keeps saying its offline and will not print i did what it said and now it says its online again but still wont print .....anyway to solv this ....thanks.....i have a hp officejet 4315v all in...


my printer keeps saying its offline and will not print i did what it said and now it says its online again but still wont print .....anyway to solv this ....thanks.....i have a hp officejet 4315v all in one nel pls help

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I checked everything, the printer is connected, there's ink, everything is good, but it says it's offline. I clicked "Use printer online", but it's still offline. I tried Refresh, and it's still...


The first thing I would check is the cable. If you're using a USB connection, try a different (and known to be good) USB cable. If that doesn't do it, you may have a damaged USB connection socket at the printer, which is not cost effective to repair.

Hope that's helpful.

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If it says printer offline then it can only be that your leads are not in the printer right. or it switched off, if it keep on saying this then I would reinstall the printer driver CD software.
All the Best Pineworks

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Most recent printers want software installed first, please use your CD or go to http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=238&modelid=15601#DownloadDetailAct to get the software and driver for your operating system. During the installation it usually asks you to plug in the usb for detection. Give that a try.

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