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Janitrol Heat Pump

Hello, We have two heat pumps for dual heating and cooling. The upstairs one seems to have a problem. First of all, we have digital thermostats installed and when the heat comes on upstairs to heat to the temp setting, it runs for a while and does not reach the set temp, the emergency (auxiliary) heat kicks on to bring it to the correct temp. What could be wrong with the heat pump. Our downstairs unit is fine which has larger ceilings and a bigger space. Help??

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Jenny,

Sounds to be a system freon leak. The unit and the stat talk to each other and if the temp is not reached and the unit shut down in a set amount of time it turns on the E-heat. Now there are other facts that could be involved, plugged filters, dirty coils inside and out, etc. Check your filters first to eliminate that problem.

Posted on Apr 26, 2008

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