Question about Gateway MX6920 Notebook

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Network adapter: Device manager can't find network adapter

The computer has an internal Marvell Yukon 88E8038 PCI ethernet adapter. All of a sudden after working for almost a year, the Device Manager does not recognize its existence. I have downloaded and re-installed the driver. No luck; non expected since the device is not there. I have tried all modes of "Add Hardware". I have tried "Application and Driver" recovery, but nothing of wired ethernet is even on the list as recoverable. I have tried system restore, but it reports nothing has changed. I would do a full system recovery, but I cannot face re-installing my applications.

I am not afraid to edit the registry if I knew where to look and what to look for.

Any ideas?

Laertiades

Posted by on

  • Laertiades Apr 11, 2008

    Yes, the PCMCIA card works fine. This will really sound lame, but the socket is in the most in-the-way location on the notebook. How dumb is all this!

    Thanks for your help.

    Laertiades

×

1 Answer

I have had these network adaptors go defective. In your laptop, it is probably built in on the mother board. This would be very expensive to fix. I would suggest to get a USB or a PCMCIA (laptop socket) network adabtor. Install the new adabtor with the software that comes with it, and most likely the new one will work.

Jerry G.

Posted on Apr 11, 2008

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hiiii ther
how r u ??
go to acer.com u will findall the vista update to ur driver
but 1st u need to check if ur machine is compatible with vista if it is
u will find all the update on the acer.com under ur laptop model
if u need any further assistance email me
u take care and have fun
salammmmmm {bye in arabic }
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First figure out whether your hardware is ok and driver is installed properly. In Windows XP, click Start , right-click My Computer , and select Properties .
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  2. In Windows XP, click the Hardware tab, and then the Device Manager button. In Windows 98 and Me, click the Device Manager tab.
  3. If the Network adapters category is present with a (+) sign , then skip to Step 6. If Network Adapters has a (-) sign , continue to Step 5. Disregard adapters that do not reference an Ethernet Adapter .
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    • For desktop PCs with on-board networking hardware, reset the BIOS:
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      5. Restart the PC.
      6. Check Device Manager again for the presence of the Networks adapters category. If the network adapter name is still missing, the on-board network adapter may be damaged. The motherboard should be replaced, or a PCI network adapter should be installed.
  5. If the network adapter is listed, but has a yellow exclamation mark over its icon c00060708.jpg , do one of the following:
    • Software drivers and supportive files may be missing or corrupted. Remove the device from Device Manager and reinstall the software by restarting the computer. See Step 5: Reinstalling network adapter software drivers .
    • If the computer is older, it may need to have jumpers on the network card set to an IRQ and address range that is not already being used by another device. Remove the side-case, set the jumpers on the card, and replace the side case. Replacing the older network card with a newer Plug and Play card is probably a better option.
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    If the network adapter icon is listed without problems, and the connections, service, and modem are working properly, then refresh the networking drivers.
Thanks
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