Question about Microwave Ovens
My microwave sounds like it is working, but won't heat up the food. A few weeks before, the door hinge or something went on it too...the door became very heavy all of a sudden (door opens downward). Now it just doesn't heat the food. Help..it is not even 3 yrs old and very expensive
As I suspected, there are 2 torsion springs in the unit associated with the door. Sounds like one or both has broken or come out of place.
That prevents one or more door switches from being activated properly, and such excessive or intermittent switching can damage the switch, resulting in a lack of heating.
While I didn't find service data on your specific model, model KBMC140HBL0 is similar, and you can see helpful exploded view diagrams of it: http://tinyurl.com/gv383
There should also be a "mini-manual" either on the rear of the unit or hidden inside the unit behind the control panel, which is very helpful when troubleshooting.
Unless you or someone you know want to tackle it, I'd say you should call for service.
Their contact info is here: http://www.kitchenaid.com/custserv/service.jsp
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Apr 13, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 13, 2016 | KitchenAid Microwave Ovens
Jun 07, 2012 | Haier Microwave Ovens
May 16, 2011 | KitchenAid KHMS155LSS 1000 Watts Microwave...
Jan 19, 2011 | KitchenAid KHMS145KSS Microwave Oven
Aug 26, 2010 | Microwave Ovens
Jun 01, 2010 | Frigidaire FMV156DC Microwave Oven
Apr 29, 2010 | KitchenAid KCMS145J Microwave Oven
Nov 28, 2009 | KitchenAid Microwave Ovens
Jan 22, 2008 | LG LMV1650ST Microwave Oven
Feb 18, 2017 | In Microwave Ovens
137 people viewed this question
Usually answered in minutes!