Question about Philips GoGear HDD6330 MP3 Player

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Frozen screen i have a philips gogear mp3 1 gb player that's been frozen. Only way to power off is to unplug battery. can't access the philips device manager, because i have linux

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The player can be reset if frozen by pressing and holding POWER ON & VOL+.

If the problem persists the only way to fix it is with Philips Device Manager. There is no Linux version available though.

Perhaps you can hijack a friends Windows PC to run it.

Posted on Apr 11, 2008

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My volume button broke


1 Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip, if you're device isn't working properly or there's a frozen display. Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off. If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.

2 Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager." This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button. Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode. Click the "Repair" button when it appears on your computer, then follow the steps to fully recover the GoGear. Properly disconnect your GoGear from your computer and restart the device.

3 Recharge your device if your GoGear dies suddenly while playing. Connect the GoGear to your computer via the supplied USB cord. Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on. This will begin the charging process of your GoGear. If recharging doesn't work, the battery may need to be replaced. Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.

Apr 17, 2012 | Philips GoGear ViBE Digital Media Player

Tip

How To Reset Your Philips GoGear HDD6330 MP3 Player


<span style="font-weight: bold;">Soft Reset</span><br /> <ol> <li>Hold down the <span style="font-weight: bold;">Power</span> & <span style="font-weight: bold;">Volume Up</span> button for 3 Seconds.</li></ol>or<br /> <ol> <li>Insert a paper clip, or similar, into the small reset button on the side next to the USB connection.</li></ol><span style="font-weight: bold;">Factory Reset</span><br /><span style="font-style: italic;">If you have not already installed the Device Manager, follow the on screen instructions to install the Device Manager from the installation CD (for US customers: CD2) or download the latest version of the Device Manager application from http://www.philips.com/support. You may need to enter your language preference and the model number e.g.HDD1430, to access the Device Manager application upgrade file.</span><br /> <br /> <ol> <li>Connect the GoGear to the AC adapter and to your computer.<br /></li> <li>Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start-&gt;Programs-&gt;Philips Device Manager-&gt;Philips Device Manager on your PC.<br /></li> <li>Select the <b>REPAIR</b> tab on the dialogue box and then click <b>"Repair"</b> to start repairing.</li> <li>When repair is complete a dialogue box will pop up; click <b>"OK"</b> and unplug the GoGear from the computer.</li> <li>Follow all the on-screen instructions to complete the repair.<br /></li> <li>The Device Manager will close automatically once the success message is displayed. Close all opened applications and then unplug your GoGear.<br /></li> <li>Once the GoGear is disconnected from the computer, the display will show "Firmware Upgrading" for a couple of seconds and then start up as usual.<br /></li></ol><br />In order to prevent future problems with your device, download the updated firmware and update your device:<br /><a href="http://www.p4c.philips.com/cgi-bin/dcbint/faqview?scy=US&session=20110217221837_24.119.167.217&slg=AEN&ctn=HDD6330/17&dct=FAQ&refnr=0007771&faqview=1">http://www.p4c.philips.com/cgi-bin/dcbint/faqview?scy=US&session=20110217221837_24.119.167.217&slg=AEN&ctn=HDD6330/17&dct=FAQ&refnr=0007771&faqview=1</a>

on Feb 18, 2011 | Philips GoGear HDD6330 MP3 Player

1 Answer

The media converter does not reconize my gogear vibe 4 gb


It could be because your player is frozen. Firstly, I'd suggest that you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds. Now turn it on.

If that doesn't work, I'd suggest that you format your player or repair it using Philips device manager. Contents may be removed by using this function. So make sure to back up your contents.

Format:
On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format".

Repair using Device manager:
Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.

Hope this works.

Mar 13, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I was charging my media player and now it is stuck in charge mode?


Hi,Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip, if you're device isn't working properly or there's a frozen display. Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off. If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.


Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager." This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button. Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode. Click the "Repair" button when it appears on your computer, then follow the steps to fully recover the GoGear. Properly disconnect your GoGear from your computer and restart the device.


Recharge your device if your GoGear dies suddenly while playing. Connect the GoGear to your computer via the supplied USB cord. Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on. This will begin the charging process of your GoGear. If recharging doesn't work, the battery may need to be replaced. Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.


Good luck.

Mar 11, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

Frozen


Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch. As soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

Jul 12, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

FROZEN On NON SUPPORTED FORMAT DETECTED SCREEN


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up. Once all this is done, use the Philips Media converter to convert all your video files from now on.

-Tha Mp3 Doctor

Dec 08, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Frozen screen


reset the gogear pres the power and volume + at same time

Apr 19, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Frozen


Press and hold [VOL+] & [POWER] until the player resets.

If the player restarts normally then all is well.

If not, reset again and connect the device to the PC.

Install and run the Device Manager software from the product CD.

Select Repair / Restore option and follow the on-screen prompts.

Feb 27, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Frozen screen


Press and hold [VOL+] & [POWER] until the player resets.

If the player restarts normally then all is well.

If not, reset again and connect the device to the PC.

Install and run the Device Manager software from the product CD.

Select Repair / Restore option and follow the on-screen prompts.

Feb 27, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Computer Freezes


Make sure you have installed Philips Device Manager from the product CD.

With the player powered off:

Press and hold VOL+ whilst connecting to the PC.

PC will show drive as Recovery Device (or similar) and device manager will start and show "Your device has an error...."

Click repair and follow the on-screen prompts.

When prompted, disconnect the player and power on.

Player will show "Loading" and then shut down.

Power on again.

Player will show "Updating" and then shut down again.

Player can now be powered up as normal.

Restart

Feb 24, 2008 | Philips GOGEAR SA6045 MP3 Player

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