Make sure the button either on the remote is not depressed all the time or on the front of the television!! This will be the main reason that the volume is going to MAX all the time. Usually if you press any button on the tv or remote and hold it down such as you mentioned, it will lockup the microprocessor to that function specificly and it won't take anyother instructions until you unstick the button or get it to stop going all the way UP!
Try that and let me know if i solved your problem.. God luck from the TV GURU
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