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My tom tom one is not turnning on - GPS Devices

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  • jackybrown Apr 11, 2008

    the light comes on if u r charging it

  • jackybrown Apr 11, 2008

    i have tried reseting it like that bcos when it happen that is the way it comes on but today its nt coming on

  • jackybrown Apr 11, 2008

    so wot can i do

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This may be because of a number of reasons. The battery could be flat, it may have been dropped recently, or the power button has been dislodged.If none of the above seem to be the problem then you can do a soft reset. On the bottom of the unit, there is a small hole. Straighten out a paper clip and press it into the button inside the hole.

Posted on Apr 11, 2008

  • Joash Boyton
    Joash Boyton Apr 11, 2008

    It seems either it does not have enough power, or their is a major electrical/hardware failure inside of it, is it inside the warranty cover?

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Take off the battery and put it back in

Posted on Apr 11, 2008

  • Ginko
    Ginko Apr 11, 2008

    If you are still able to see your Tom Tom throught the computer , then it can be an esy fix.
    Go to TomTom web site, download Clear Flash fix clicking here.


    Run it, and that should fix your TomTom start up problems.
    Try also to find
    the reset button that is at the back by the docking point and press it.


    If you cannot connect to computer the power adapter may be faulty.Try recharging the Tom Tom with a different power adapter, or with the in car charger.if it does charge and start up is the power adapter, otherwise is a fauty battery or a main hardware issue (e.g faulty lcd display). In this last case locate a service in your area.

    Regards

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1 Answer

Can the Tomtom recharge wheh the car is not in use - eg in the garage


No, then tom tom cannot recharge when the car is not on. You need to turn on the car before your tom tom can charge. The battery gets to charge the tom tom when in use. Once the car is turned off the gps will not charge. You can try out a practical by turning off your car and plugging the gps to see if it will work. Or the cigarette lighter, does it work when the car is turned off. Since the cigarette lighter does not turn on when the car is off, then it means it gps cannot charge once the car is turned off.
Hope this information helped you!

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1 Answer

I turn the power on but only the orange screen comes on with tom tom one on the screen. Screen not changing at all


If you turn on your tom tom gps device and the only thing that comes on is the tom tom display screen, then you need to reset it first. To reset it, what you have to do is to hold down the power on/off button for about 15 seconds and that will reset your tom tom, if it does the same, then you have to reinstall the tom tom application on it.
To reinstall its software, you connect it to a computer then it will detect the device, then the latest software downloads will come up, download it on to your gps, now when you plug it into your car and turn it on, it will get passed the tom tom display screen and start up normally.
Hope this information helped.

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1 Answer

Cannot connect phone


1-Your tom tom does not have the device driver needed to connect to your phone?
2- Turn off the bluetooth device the tom tom is a bluetooth device and the two of them are probably arguing the tom tom and your actual bluetooth.
3- You have to put the tom tom in discover mode and let the PHONE find the tom tom then the tom tom should find the phone, once this happens you enter the code and tell the phone that this is a trusted device. The same thing that was done with your actual bluetooth device. Hope this helps

Jun 19, 2010 | Tomtom GO 740 LIVE GPS Receiver

1 Answer

Tom tom was working in the car while driving. The tom tom stopped


There is a small hole on the tomtom device base. Inside it there is a reset button.
Press it and turn device on.
Try to turn it on while connected to the electricity, if it is a battery problem it should work
If it doesn't work I suggest you to bring it to a tomtom support center.

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Tom TOM DOESNT CHARGE OR TURN ON.iT WAS FIXED LAST


I must aplologise but this is not tomtom. your concerns would better be served if you were to contact them through the following web site.

TOM TOM

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1 Answer

Tom tom will not turn on, but charge light works.


Hi,

Please connect your tom tom to the power adapter first.Get a paper clip and press the reset button under the SD card slot of your tom tom.Reset button is a very small small hole at the back near the sd card slot.Keep pressing the reset button for 2mins and also press the power button till the light comes on.

This should fix the issue.Let me know if you need any more help.

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1 Answer

When going to destination it takes you around to get to the street when the street is in front of you


We have several problems with our Tom Tom One XLS.
1st problem in the town we live in Russell Springs, Ky. 42642 we have a Big Kmart,Kroger Grocery store, Kroger Gas station,Rite-Aide Pharmacy,McDonalds and several other businesses all in Northridge Shopping Center basic address for the area would be:
Northridge Shopping Center
Hwy S 127
Russell Springs Ky. 42642
we can put exact address and business name and the only one Tom Tom can find is Rite-Aide Pharmacy. This businesses have been there for 10 - 20 years why can Tom Tom not find them.
We have a Keyvillage Shopping Center and it can locate that one. We would like this problem solved it is annoying.
2nd problem Tom tom calls a 45 degree curve a turn.what is up with that.
3rd problem is in other town s in ky and other states tom tom will take u to the old building instead of the new location why is that.
4th problem Tom Tom sometimes fails to tell you to turn when its to late to turn at the right turn another words Tom Tom waits till you get right on the road or just past it then tells you to turn. Why isw that?and we update Tom Tom at least 2 Times aweek if not 3. please help us in a few months we r fixing to take a long trip we r both retired and we definintly don't need these problems then.
Thank You
Dale and Sherri George
Nickname is Dale 845
p.s hope to here from you soon with the answers.

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1 Answer

Tom tom screen freezing


Complain to Tom Tom ,you may have a lemon,look for law suit soon

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