Question about T-Mobile Sidekick II

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Sidekick II problem

My T-Mobile sidekick II has been giving me error messages since Saturday. Reception/Tower issue on the East Coast according to T-Mobile. Tech support had me take my SIM Card out and put it back in a few times. My phone died, no on or off ability even. What the heck? Did they do this??? They are now pushing me to upgrade at my expense, denying any trouble via tower and telling me my phone is old. It was working just no reception before they had me do this!!! What is happening here? Can I get this back on? Please Help. And Thanks!

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So there is a master reset on the sidekick II
open the screen and push it slighly left
there is a small hole with an arrow beside it
Use a paperclip, and one touch will do!
It powered right up. 6 calls to T-Mobile and only 1 person knew this! Ugh...
If I still have a problem it is likely a new SIM card and not a new $360 phone!
LOL

Hope this helps!

Posted on Apr 11, 2008

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Posted on Jan 02, 2017

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1 Answer

How do I remove the battery from my sidekick 2


Here is a how-to link:
http://reviews.ebay.com/T-Mobile-Sidekick-2-II-Disassembly-Battery-Installation_W0QQugidZ10000000003805072

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jun 04, 2009 | T-Mobile Sidekick II

Tip

Device randomly reboots - T-Mobile Sidekick® II (all styles) / Sidekick® 3 (all...



Device randomly reboots - T-Mobile Sidekick® II (all styles) / Sidekick® 3 (all styles) / Sidekick iD
  1. Check the device's battery level for at least two bars of strength.
  2. If the battery level is low, charge the battery.
  3. If the issue is not resolved, remove the back cover.
  4. Remove the battery.
  5. Wait 10 seconds.
  6. Press and hold the W key.
  7. While pressing down the W key, re-insert the battery.
    • The device restarts and after approximately 15 seconds, the 'Recovery' screen appears.

      e6eac86.jpg

  8. Select the desired language.
  9. Select Reboot to restart the device.

on Dec 09, 2008 | T-Mobile Sidekick® 3 Cellular Phone

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Maybe try to look up the phone number of the company and they should give you a code to put into your Sidekick 2 system. That might help.

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my phone cuts on and the lights be on but there is nothing on the screen

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I am having the same problem as of Saturday. T-Mobile can not help????? Something is going on with the east coast reception and after tech support had me do a few things my phone died. I am not sure what is happening but they are pushing me to upgrade at my own expense! Hmmm I am annoyed! If you get help will you please let me know! Thanks

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Check your data plan. Those 3 things not working is an indication that the data plan is not active for your phone. Call t-mobile to verify

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No Only Cingular Sims Work In Cingular Phones.

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The T-mobile sidekicks have an issue with battery chargin port. It's not the battery or the charger.

If it is under warranty call t-mobile.

If not, it runs about 90-100 to get repaired.

The other option is to use a spare battery charger and a extra battery. Always keep one charging while the other is in use. This option runs about 40 dollars from ebay.
http://shop.sidekickskin.net/SideKick-Repair-Parts/Sidekick-3-Spare-Battery-Charger

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