Question about Microsoft Xbox 360 Console

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Making lines on the cd's

I have a question, this is my 8 year old sons 2nd xbox 360 the first one had hardware failure, now this one is making lines on all the games and now the lines or scratches are getting so bad that the games aren't working have you heard of this and is it something that I can fix. Thank you Lesa

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  • Anonymous Jun 22, 2008

    this is my sons second xbox and this one is scratching the discs. however this is only happening when the xbox is vertical when my son is on line.



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While disc scratching is known to occur if you move your XBox360 console from vertical to horizontal position while the disc is spinning or bumping the console while the disc is spinning, there have also been reports that discs have become scratched when the console has not been moved at all. The official line from Microsoft is: "If you are experiencing scratched discs without moving your console you should contact 1-800-4MYXBOX for warranty support from Microsoft." Unfortunately, Microsoft will not replace your scratched discs for free. Instead, they offer a scratched disc replacement program with a charge of $20 per disc. To take advantage of this program go to the XBox website and search for "XBox Disc Replacement Program".

Posted on Apr 11, 2008

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Xbox 360's are very ****

Posted on Apr 11, 2008


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We are residing in Quezon City, Metro Manila, Philippines. My 11-year old son accidentally plugged in our x-box 360 with kinect to a 220watts power outlet. My wife bought our x-box 360 last month 4th of...

Usually warranties will only cover normal failure of a device. Since the damage was caused by user error (plugging it into the 220V outlet), you will most likely have to pay for the repair. If that is the case, it doesn't matter how long you have had the device, Microsoft will always repair them if you pay for it.

In other words, the warranty will cover manufacturer hardware errors while it is valid. It is Microsoft's way of saying that their device will work at least this long without problems or we will fix it.

Just call up Microsoft's XBox support line and ask them where to send it for repairs.

Good luck getting it fixed!
John Vickers

Aug 14, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox is not reading any of my disks and is making a lot of noise

Depending on the kind of noise it is, you likely have a fairl;y common hardware failure with 360 consoles. Either send it back or buy a replacement.

Jan 31, 2011 | Microsoft Xbox 360 Console

1 Answer

Start buttom lights up red and gives error E 74. What does it mean

This problem occurs when the Xbox 360 console experiences a hardware failure. Send your Console off to them for Repair to get it fixed for Free Providing it's not older than 3 Years old

Mar 14, 2010 | Microsoft Xbox 360 Arcade

1 Answer

My son's xbox 360 console has a red ring flashing

The console has a general hardware failure, if the console is less than 3 years old, and has not been tampered with in any way ie:the console has not been opened,microsoft will repair this issue FREE of charge, click on the link to book a repair,you will need the serial number, and the date of manufacture, these are on the back of the console.
If this helps, thumbs up, if you need further assistance, comment .

Mar 01, 2010 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 has a code E74 What do I do?

Your console has a general hardware failure, if your console is less than 3 years old and has not been tampered with in any way:ie the case has not been opened,you are covered by microsofts 3 year warranty,microsoft will fix it free of charge, visit
Remember thumbs up if this helps.

Feb 05, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 burning cds

Its laser burn. I have had this. Ask your son if he has tipped the xbox 360 with a game in it as that can cause this. If not the tabs that hold the game in place are broken causing the disc to 'wobble'. If you get the bottom right quadrant illuminate red then contact me personally at:

Dec 03, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360

Dont worry. All this is, is your son must of tipped over his Xbox 360 console or he moved it, while it was on. In the Xbox 360 there is a default in which the thing that holds the cd and reads it is lose and falls onto the cd and scratches the disk, thats why it is a perfect circle. It happend to me the first day i got the Xbox 360. And also keep the Xbox laid down, it keeps it safer from tipping over and prevents it from scratching it again.
Go to the store you bought the game from and you should be able to get a new one. My store gave me ea skate back. Show them your receipt.
If they dont accept it, you have to call microsoft and send in that game and they send you a new one in the case.

Jan 29, 2008 | Microsoft Xbox 360 Console

2 Answers

XBox 360

error code information here:

Jan 10, 2008 | Microsoft Xbox 360 Console

2 Answers

Three red lights on xbox 360

Dec 05, 2007 | Microsoft Xbox 360 Console

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