Question about Radio Shack 433575 Cordless Phone

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CORDLESS PHONE WITH TWO HANDSETS, RADIOSHACK 5.8 GHZ

EVEN THOUGH DSL FILTERS ARE PROPERLY INSTALLED, THERE IS STATIC ON THE LINE, WHICH WE DIDN'T HAVE PRIOR TO PURCHASING THIS PHONE. ALSO, CALLERS COMPLAIN OF NOT BEING ABLE TO HEAR US EVEN THOUGH TALK VOLUME IS ALL THE WAY TURNED UP.

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Hello, I had the same problem with my line I called the phone company 2 times they checked the line on their side at the base and was unable to fix it, they also sent me new filters but that did not help either, they had to physically come out to my house to find out what the problem was. They checked my phone that was new and that was not the problem, they changed the box in my house and still the static and scratchy noise was still there, after 3 days they ended up replacing all the wiring from (outside my house) becuse it was way way old, now my line is clear as a bell. This may be your problem but you may have to sacrifice a few days. Good luck I hope this helps.

Posted on Jul 27, 2008

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This happened because there are too many phones sharing the same line with no power amplifiers.
Your phone line is self powered by a small current generated by the phone company (that's why old, wired phones don't need a separate power connection to ring or make calls, it's enough to just plug them in). Each phone you connect to the same line acts as a resistor and drains some of this current. Eventually not enough power is left to carry the signal.
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VTech products are generally poorly designed and manufactured. You can probably notice the FCC Warnings on the device that say that you must accept all interference that you may recieve while in use. Go out, splurge a little, and find a telephone made by a well known company like Panasonic, Sony, etc.

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I have found that dimmer switches might be the cause your problem. If you have any around the house you may want to change them to a regular switch.
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When i dial and press the talk butto, i still hear a dial tone...please help


Please follow these troubleshooting steps;

Tip 1 of 9
Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. Consider trying a phone that operates on a different wireless frequency.



Tip 2 of 9
If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause static/noise, squealing (similar to fax tones), caller ID disruption and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.
In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.
Please contact your service provider to obtain DSL filters and installation information.



Tip 3 of 9
Other electronic products (i.e., 802.11 wireless networking products, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.


Tip 4 of 9
To get better reception, try moving the telephone base to higher location. Relocate telephone base near a window if using telephone outside.



Tip 5 of 9
Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.



Tip 6 of 9
Disconnect any other equipment that is connected in series with your phone. If you phone begins to perform normally, there is a compatability issue with your other equipment.



Tip 7 of 9
If your phone shares a power outlet with a modem, or if it is plugged in to a shared surge protector, try plugging the phone (or modem/surge protector) in at a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use separate surge protectors.



Tip 8 of 9
There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, there is nothing wrong with the phone. This is normal radio operation.



Tip 9 of 9
You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor’s or relative’s house. If your unit works at another location, contact your local telephone company

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I had the same issue - DSL company told me to remove the filters. It worked.

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SOMETIMES UNPLUGGING FROM BOTH THE PHONE LINE AND THE POWER SOURCE AND REMOVING THE BATTERIES WILL CORRECT SOME PROBLEMS. FOR SECOND PHONES ON A SYSTEM THEY MUST BE REGISTERED TO THE BASE. ONCE IT IS REGISTERED IT SHOULD SHOW A NUMBER IN CORNER OF SCREEN (2)
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HUM


DSL line. Possible that filters are not plugged in. When DSL service is being used on your line, filters must be installed at every jack that is in use. The DSL signal can cause static/noise, squealing (similar to fax tones) and other issues on your line. (ex. Caller ID problems). In order to avoid having this issue, the service provider gives DSL filters to all customers when they sign up for service. These microfilters must be used because they allow your phones to work properly by blocking the high frequency DSL signals from being transmitted through the telephones. DSL filters should be plugged into EVERY phone jack that has a phone. If you are not using the filters provided by the telephone company, this will cause static/noise and possibly Caller ID issues on your phones that are plugged into jacks without filters. Please contact your service provider for filter information and proper installation. Interference: Other 2.4 GHz products. Other products that use the 2.4 GHz band can interfere with the use of this phone. Items include: Radio towers, pager towers, cell phones, other 2.4GHz cordless phones and 2.4 GHz intercoms or monitors. If any of these items are in the area, they can interfere with the performance of this phone; try relocating the phone. Other 5.8 GHz products. Other products that use the 5.8 GHz band such as home networking (wireless modems) other 5.8 GHz cordless products (phones etc.) can interfere with the use of this phone. Try relocating the phone. Interference from microwave. Microwaves work on the same frequencies as the 2.4 GHz phones. If the unit is on when the microwave is running, it is normal to experience static at that time. Do not plug this phone in the same outlet or near the microwave. Environmental. Normal radio operation. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, there is nothing wrong with the phone. Try channing channels. Surge protector or modem. Unplug modem or surge protector that is connected to the unit. Building structure limits range. Relocate telephone base near window when using telephone outside. Base unit located in basement or other low area. Relocate telephone base to higher location. The unit will get better reception if it is not located in a low area. Video displays, television sets and personal computers may cause interference. Video displays, television sets and personal computers can cause interference on this phone. Please relocate the phone to an AC outlet were there is no major appliance plugged in. If the base is near any of the above mentioned, locate the base to another room. Possible telephone line/service problem. Try using your equipment at a different location (i.e. friend or neighbors). If the unit functions properly in the new location, contact your local telephone company for assistance; additional charges to be incurred by customer may apply.

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