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Re: trouble ordering part LSUQ0100 JIG
Unfortunately, unless you are a servicer you cannot order the part. It is considered a repair part and is not provided to consumers. Unauthorized servicers can order by contacting the unauthorized tech support hotline and they will be provided a temporary authorization code. Sorry.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You have to be a Panasonic Factory Service center. Tritronics
sells them, but you still need an authorization directly from
Panasonic's Tech Support engineers - period. (You will be asked for your company name and account number before they will even talk to you)
If you can get one one otherwise, it's hot and the center that got it for you will lose their authorization should they be found out.
If you contact Panasonic directly, they may give you a concession for repair on this problem. In my experience, once the EEPROM
data is reloaded and updated, the problem is permanently fixed
This item is normally only on backorder for 5 days. However, not many store are able to stock this part as it needs an authorization number to order this. You can only obtain an authorization number from Panasonic Tech Support.
This is a known problem. Panasonic sells a jig to correct it. I had the same problem and bought the jig for $60. It plugs into a special port in the back of the tv behind a little door. You can read all about it here:
if you want, contact me by replying and I can mail you the jig temporarily for $10 plus S&H. You'll save money and it worked for me, i just need it back.