Question about Acer Aspire 5500 5570-2609 Laptop

3 Answers

Crystal eye webcam

Hi, when I try to run my webcam program it says a problem has caused the program to stop working correctly and windows close the program and will notify me if there is a solution available. This is the fist time I have tried to use it and I haven't touched any setting

Acer Crystal eye stopped working Same message Thoyn had.

When I click on the webcam icon, it says Camera not found!


same problem but on the vista system can you help
Exactly the same. Message is that it has stopped working. I have never used it or tried any steps.

Posted by on

  • 1 more comment 
  • wybrew Apr 16, 2008

    No switch that I can see. When I bring up Skpe it doesn't recognise that there is a webcam (although It worked the first time I tried it). If there is a switch how can I find it?

  • wybrew Apr 16, 2008

    Thanks I will try it. It won't be until I next visit the house where the laptop lives in July but perhaps I can contact you again if I need vmore help.

  • wybrew Apr 16, 2008

    Thanks I will try it when I next visit the house where the laptop lives in July. Perhaps I could contact you then if I need more help.

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3 Answers

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  • Master
  • 385 Answers

Hello,
Have you checked if there is an on/off switch for this webcam.
Just a suggestion but it might be simple as that.

If not, then I'll suggest something else to try.

Thanks,
Lolita

Posted on Apr 10, 2008

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  • Master
  • 1,447 Answers

Go to control panel and click on system, then hardware and device manager, under imaging devices or other devices right click on your webcam and update the driver for it and choose the recommended.

pld update me if you receive an error or anything

Posted on Apr 10, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 12, 2008

    Try reinstalling driver





    1.
    Locate the Setup program that will be used to install the program.


    2.
    Right-click the Setup program, and then click Properties.


    3.
    On the Compatibility tab, click to select the Run this program in compatibility mode for check box.


    4.
    In the list, select the operating system that the program ran on previously, and then click OK. If you are unsure with which version of Windows the program previously worked, you can start by selecting the option for Windows XP Service Pack 2.


    5.
    Try to install the program.If the program is still not installed, go to step 2.
    Step 2: Run the program installer as an administrator
    loadTOCNode(3, 'moreinformation');To run the program as an administrator, follow these steps:



    1.
    Locate the Setup program that will be used to install the program.


    2.
    Right-click the Setup program, and then click Run as administrator.


    3.
    Try to install the program.
    If this problem still occurs, the program installer may be incompatible
    with Windows Vista. In this case, contact the ISV for support.

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  • Acer Master
  • 19,396 Answers

Reinstall webcam driver

Posted on Apr 10, 2008

  • 1 more comment 
  • Ginko
    Ginko Apr 10, 2008

    If you post details on your model we can locate the drivers.

  • Ginko
    Ginko Apr 10, 2008

    Go to Acer support webpage (Click!) , select your model and dowload latest driver.

  • Ginko
    Ginko Apr 11, 2008

    If you have windows error messge (this program encountered an error and need to close), You will also need to reinstall the camera software.
    Again, use your recovery disk to reinstall the software, or download from Acer support .

    Note for the first poster : notifying Microsoft about the error with the button popping up in the error message will not help you in the short term. Do not expect Microsoft contacting you with a fix. It is jus sending millions of feedback on Windows crashes worldwide to Microsoft, so that they can fix windows problems.

    Regards

×

2 Suggested Answers

Balisonu79
  • 42 Answers

SOURCE: crystal eye webcam

Is it windows Xp? If then pleasecheck the device manager go to control panel administrative tools and then choose computer management and click on device manager and see if its showing yelllow mark for your webcam or details unknown for hardware.

If you find these things then please reinstall the driver by drivers utility cd .

Please let me know if you still find problem

Regards
Balisonu79

Posted on Feb 13, 2008

  • 2 Answers

SOURCE: crystal eye webcam

Hey,
I also had a problem with my webcam on my Acer 5520. The only fix I found for it was to remove all my pictures from the "My pictures" folder and put them somewhere else... I have no idea why this works, but it did for me.
Hope that helps...

Posted on Mar 25, 2008

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Related Questions:

1 Answer

Crystal eye webcam stopped working


click startt right click on computer select properties device manager scroll to image devices if you se a yellow question or exclamation or a red X the driver will need to be updated right click to update driver

hope this helps

Aug 06, 2012 | PC Laptops

4 Answers

How do i turn on the webcam on my laptop?


Hello jenna_foster,

If you don't have a crystal eye webcam shortcut on your desktop then do the following:

•Click Start (lower left-hand of screen)
•Select Run
•Copy and paste this in the Run window (include quotation marks):
"C:\Program Files\ACER Crystal Eye webcam\Acer Crystal Eye webcam.exe"
•Click ok

The Crystal Eye webcam will become activated


Have a great day,
martyshaw152

Feb 10, 2010 | Acer Aspire AS5520-5537 Notebook

1 Answer

Crystal eye webcam


did you downgrade from vista
the cam will need to be setup with yahoo and msn
if your having problems installing the cam then try
camera-drivers.com
some vista programs will not work with xp and the same with some xp programs will not work with vista
so let me know if cam is downloaded and you just need setup on msn and yahoo

Dec 06, 2008 | Acer Aspire 5520-5908 Notebook

1 Answer

Acer crystal eye webcam


Hey,
Try taking all your pictures from Windows "my pictures" folder and move them somewhere else. I moved them to another folder and just called it Photos. And all of the sudden my camera worked... I have no idea why!
Hope this helps

Mar 23, 2008 | Acer Aspire 5500 5570-2609 Laptop

4 Answers

Crystal eye webcam


try to repair software or give to any technician who is near you so that he can repair the software of your laptop

Mar 23, 2008 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Crystal eye webcam


Open control panel look in scanners and cameras if the camera is listed in there click on it - if it opens a preview picture and works then either you have the wrong software - it is corrupted or there is a conflict.

Mar 14, 2008 | Acer TravelMate 2300 Notebook

1 Answer

Crystal eye webcam


Is it windows Xp? If then pleasecheck the device manager go to control panel administrative tools and then choose computer management and click on device manager and see if its showing yelllow mark for your webcam or details unknown for hardware.

If you find these things then please reinstall the driver by drivers utility cd .

Please let me know if you still find problem

Regards
Balisonu79

Feb 13, 2008 | Acer Aspire 5610-4648 Notebook

1 Answer

Crystal eye webcam


sounds to me like there are other issues with your windows operating system. run a full diagnostic with norton system works to correct the problem, if it doesnt fix it, then i suggest you return the webcam and get something better :D

Jan 07, 2008 | Acer Aspire 5630 Notebook

5 Answers

Crystal eye webcam


There is a utility bar that you can install that lets you change the default application folder:

** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.

If that does not work then do this:

Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility

Dec 17, 2007 | Acer Aspire 5100 Notebook

7 Answers

Crystal eye webcam


the most common solution is to remove or disable the hardware from device manager ,restart the computer and and reinstall or enable the driver(auto or from software support disc-depending by brand)

Nov 30, 2007 | Acer Aspire 5610-4648 Notebook

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