Question about KitchenAid KGST307 Gas Kitchen Range

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The convection oven and broiler

I can't use the broiler. the oven wont work in convection mode: neither the broiler nor the oven. In reg. mode the gas oven will bake only.No broil. When I turn the convection mode on I can see on digital display the rotation of the fan, but the oven remains cold. What do you think is wrong, and what has to be done? thank you

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Dear Klymer

Immediately you have a problem by the sounds of it that is related to the heating element that is inside the oven. This is evident from the fact that you say the convection van is rotating but there is no heat being produced. Now in the case of gas ovens, yo WILL CERTAINLY NEED AN APPROVED AND ACCREDITED GAS ENGINEER BY LAW. however, electric ovens are not necesessarily regulated. If the problem is in relation to a gas oven not heating, then either your gas supply or your element/ flame emitter may either be blocked or interrupted. IF THIS IS THE CASE, STOP USING THE DEVICE AND CALL OUT A GAS ENGINEER.

The other possible problem with this device could be to do with the electronic gas regulator (if your oven as one) and this is preventing gas from being recieved into the combustion nozzles within the oven. This regulator controls the amount of gas and the temperature to which the oven is to be heated to. Should this componen malfunction then it is defaulted to switch off, for obvious safety reasons.......These units are replaceable, but may cost a small fortune, and on top of this, it is advisable to call an engineer to fit this part.

You mention that you can notice the fan rotating on the digital display, but if the fan is not actually rotating, then your problem then poiints to an electrical fault which can happen if your appliance is powered on for excessive periods of time (thermal damage). Yet again, the electronics behind ovens are fairly straight forward, and usually its either the replacement of PCBs or elements that will recify many of these faults. But if you do decide to DIY jobby the repair, at least get your work checked out IT COULD SAV YOU ALOT OF MONEY AND EVEN YOUR LIFE!!!

I wish you all the best and I hope that this information was satisfactory, please do not hesitate to contact me here if you have further comments and questions, as im always on hand to answer your questions 24hrs a day 7/365 days a year. Once again good luck, and please let me know what happens

regards

oz

Posted on Apr 10, 2008

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