Question about Microsoft Xbox 360 Console

1 Answer

Xbox live i have xbox 360 and a notebook.my notebook is wireless and 360 is wired.both are connected to what i think is router/modem, supplied by my isp. i can sign into xbox live and am connected but when i try to play multiplayer games i lose connection and have to sign in again. i have tested connection and everything confirmed and connected. nat is open also.

Posted by on

  • jaypi0 Apr 11, 2008

    yes, i have fast internet.i dont think it is banwidth cause a friend of mine has same isp,same pc. and same router/modem and he has no problems.i would be thinking more along the lines of a firewall settings on the router/modem but my isp says this is not so.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 15 Answers

I would suggest that if you are xbox live unless you have fast internet dont use the internet for other things like your computer. Its most likely that there is not enough bandwidth for everything. If that doesnt work call you internet service provider and explain the problem to them and if they are a legitamate company they will help you out.

Posted on Apr 10, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

Do u need a wireless adaptor to set up xbox live??


No, a Xbox 360 Wireless Adapter is not required to access, and set up Xbox Live, but you will need an internet connection. If you are close enough to a modem or router, you can buy an Ethernet cord, and plug it in to both the modem/router, and firmly into your Xbox 360 console. You will either need the Xbox 360 Wireless Adapter, or the Ethernet cord. Ethernet cords are very cheaper, much cheaper than a Wireless Adapter, but the Wireless Adapters are much or easier to reason with. So choose wisely with money.

Jul 06, 2011 | Microsoft Xbox 360 Console

1 Answer

Cant connect to live


To connect to Xbox Live, you will need a wired Ethernet cord plugged into the back of your Xbox console. If you are using a Xbox 360 Wireless Adapter, you have to plug it in into the back of your Xbox located to the bottom left from flat on the ground. Also make sure you have a strong enough connection on your internet, and router/modem. Make sure your Xbox console is close enough to your router or modem as well. Also attempt to reset your connection and modem/router and see if this works. 1 or 2 bars are to low for Xbox Live gameplay. 3 or 4 bars are just quite enough. I hope this helped, just contact me if you have further questions or problems!

Jun 27, 2011 | Microsoft Xbox 360 Console

1 Answer

Ok my consle is an xbox 360 arcade i have an eathnet cord and coneted it to my compter and it still wont work and i dont no how to set up my xbox live


how to connect the 360 to the Live network.
Before you do anything you are going to need to decide how you plan on connecting the bad boy. The 360 supports both wired and wireless connections. In order to use a wireless connection you will need the Xbox 360 Wireless adapter. Personally I find the wireless connection to be a bit too temperamental for my liking so I go with a wired connection via a router, but not everyone has the same wireless experience.
To set up the connection via a router unplug the router and the modem and turn off the 360. Connect an Ethernet cable to one of the out ports of the preexisting router then connect the cord to the back of your 360. Plug everything back in and turn and give the modem and router about 3 minutes to reboot.
Once you have given everything a few minutes to reboot you can turn the 360 back on. If you have already set up a gamer profile you will see the Xbox Live screen. If you have not set up an account you will be prompted to do so. All you need to do is follow the on screen instructions. It is a pretty cut and dry process and should not take more than 10 minutes of your time.

Dec 11, 2010 | Microsoft Xbox 360 Arcade

1 Answer

How do i connect to live?



1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live".


applysettings.jpg3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Edit Settings" then "Additional Settings" tab then select "Advanced settings" & put the Physical Address of your PC without the dashes on the "Alternate MAC Address" part and select "Done", when it asks you to Apply Settings choose "Test Xbox Live".

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live". editbasic.jpg3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you'll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Restore to Factory Default" when it asks you to Apply Settings choose "Test Xbox Live".
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
automanual.jpg
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to "System" area then "Network Settings" then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose "Test Xbox Live".
If you faced any other kind of troubles with this part failing even after you tried these steps please don't hesitate to leave a comment.


Read more: http://xbox360help.blogspot.com/2007/04/ip-failed-xbox-360-live-test.html#ixzz14pRocyB3

Nov 09, 2010 | Microsoft Premium System for Xbox 360

1 Answer

I have a Cayman 3347w wireless router and I am trying to use one of the wired slots to connect my xbox 360 to the internet. the xbox will not connect. is this router xbox compatable?


Please try the following steps below;

To make a router connection to Xbox LIVE:
  1. Before you connect any cables, turn off your router, modem, PC, and Xbox 360 console. (Unplug your modem from its power source to turn it off.)
  2. Connect one end of an Ethernet cable to the Ethernet port on your modem and the other end to the Ethernet input port on the back of your router.
  3. With another Ethernet cable, connect one end to one of the router's Ethernet output ports. Connect the other end to your PC's Ethernet port.
  4. With the third Ethernet cable, connect one end to another of the router's Ethernet output ports. Connect the other end to the Ethernet port on the back of the Xbox 360 console.
  5. Turn on your modem, then your router, then your PC.
  6. Make sure your PC can access the Internet. If not, you may need to configure the router for Internet access. For help configuring the router using your PC, check the instructions that came with the router.
  7. Turn on your Xbox 360 console and sign in with your profile.
  8. If this is the first time you've turned on your Xbox 360 console, see Create Your Gamer Profile to get started with both the Xbox 360 system and Xbox LIVE play.
If you're unable to connect to Xbox LIVE, you can try to diagnose the problem right on your console. Go to My Xbox and open System Settings, then select Network Settings (setup XBOX using Automatic Configuration DHCP), Test Xbox LIVE Connection.

Hope this helps!


Mar 28, 2010 | Netopia Cayman 3347W-Ent Wireless Router

1 Answer

Cannot connect to xbox live using 2wire 2700gh-e modem


2wire is, unfortunately for both of us, incompatible with xbox 360. 2wire says that it is made for computers not video games. But i think, not sure though, if you have a freind with a wireless adaptor borrow it and try it and it may or may not.
-a person with the same problem

Apr 22, 2009 | 2wire (1000-000057-000) Modem

1 Answer

My xbox live doesnt work


the reason for this part to fail differs along with the difference of the type of connection you are using to connect your Xbox 360 console as follows:

a. Direct connection to modem:

1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live". 3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Edit Settings” then “Additional Settings” tab then select “Advanced settings” & put the Physical Address of your PC without the dashes on the “Alternate MAC Address” part and select "Done", when it asks you to Apply Settings choose “Test Xbox Live”.

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live".
3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you’ll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore to Factory Default" when it asks you to Apply Settings choose “Test Xbox Live”.
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose “Test Xbox Live”.
If you faced any other kind of troubles with this part failing even after you tried these steps please check me man 

Jan 03, 2009 | Microsoft LIVE ONECARE 2.0 XP/Vista for PC

2 Answers

Xbox live failed


This site has good information relating to connecting your xbox 360 to xbox live wirelessly with laptop or modified router and improving xbox live NAT rating:

How to connect to xbox live wirelessly

Aug 19, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live


2 Solutions-----

Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
This will probobly be free, but if your charged, it will be a small fee.

Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

Results should come up (for wired router)

Network Adapter - Wired
Wireless Network - (Left Blank)
IP Address - Confirmed
DNS - Confirmed
MTU - Confirmed
ICMP - Confirmed
XBOX LIVE - Confirmed
NAT - (either moderate, opened, or strict)

If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

If results come out to be
''Network Adapter - Disconnected''
After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.


Sorry it took me so long to explain that, but i hope it helps you.

Best of luck
-Erk

Jun 18, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox360


Hello taz1028,

In order for you to be able to log into Xbox Live, you will need to have DSL or Broad Band internet connect in your home. Once you have that, you will be able to connect the Xbox 360 directly to the Modem that the internet provider gives you. If you wish to able to connect both the Xbox and your notebook to the modem you will then need a router or a wireless router. So, if you do not have DSL or Broad Band Internet service in your home, you will not be able to log into Xbox Live.

Sincerely,

Agent Xiong

May 31, 2008 | Microsoft Xbox 360 Elite Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

76 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...