Hi, My name is Joe and i need help settin my XBOX LIVE up. Wen i go to test connections, i will pass the network adapter abd IP adress, but DNS will say fail. Will that be caused by my connection, im runnin straight from the Modem to the xbox.
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Re: Help settin up xbox live.
If you had a computer connected to this modem, it would also tell you that the DNS failed and you wouldnt be able to access the internet. This happened to me before. The DNS server is a problem on your internet service provider's side. Make sure that the modem is running properly. Also, if you still cant solve the problem, you can call them up, they may be able to fix the problem over the phone, if not, it could very much be a faulty modem. (They arent always perfect when they are manufactured and tend to die quickly.)
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Make sure you are using the xbox networking adapter. Some networking adapters may work on it but if you encountered any problems, xbox tech support won't be able to assist you with some troubleshooting since they don't support any product other than the xbox networking adapter.
To test the connection, go to the system area on your xbox live dashboard then go to network settings and select test xbox live connection.
If you pass on all test down to NAT then it means you are connected already and you can now enjoy playing online.
If you fail on the first part of the test which is Network Adapter or if it says not connected on Wireless Network then you need to perform some steps.
Get back to the network setting's area by pressing B on your controller and select restore to factory defaults. Doing this will restore the xbox live settings to default and you need run another test again which may allow you now to pass.
If you still fail on wireless network then it means that you need to set your console to wireless mode by going back to Network Settings and selecting the Edit Settings option.
In this guide I will go over how to connect your Xbox 360 to the internet either via wired or wireless connection.
*For a wireless connection you need a wireless access point(router) and either a Xbox with built in wifi adapter or purchase a xbox wireless adapter*
-Turn on your xbox and go to "My Xbox" then go to "System Settings" -Select "Network Settings" -Select the name of your wireless network. If you do not see your network, select "Advanced options" then select "Specify unlisted Network" then enter your network name. -Enter your wireless network security key. It may prompt you to update your console, select yes.
*For a wired connection you need to use an Ethernet cable and plug one end into the back of your xbox and the other end into your router or cable modem.*
-Turn on your xbox and go to "My Xbox" then go to "System Settings" -Select "Network Settings" -Select "Test Xbox Live Connection", afterwards it may prompt you to update your console, select yes.
Now, you are connected to the internet and can enjoy xbox live.
To get a wireless internet connection for Xbox live, you will need a high-speed Internet connection such as cable or DSL and a router, gateway, or wireless access point (WAP) that is compatible with Xbox live. If your XBOX360 console is first generation, you will also need a Xbox 360 wireless networking adapter. If you are using a wired connection, you will need a network cable. Plug the network cable into your router and the other end into your Xbox 360. On your Xbox 360 console, navigate to "MY XBOX" and then select "system settings" Next select "Network settings" and then select "Test Xbox Live connection" Select YES when the prompt appears asking you to update your software. After you become connected, there are two choices: Free membership of Gold membership. Once you are connected, navigate back to "My XBOX" and select your avatar and then select "Join Xbox Live" If you need any more help feel free to contact me. Thank you for using Fixya
Note If you do not see the name of your wireless network, select Advanced Options. Then select Specify Unlisted Network and enter your wireless network name. Select your wireless security type (WEP, WPA, WPA, or No Security). This security type needs to match the security of your wireless network.
Select Configure Network.
On the Basic Settings tab, select Wireless Mode.
Note If wireless mode is not available and you are using the black Wireless N Networking Adapter, try using the software installation disc included with the adapter. For more information about how to do this, please see the following article:
977641 (http://support.microsoft.com/kb/977641/ ) How to set up the Xbox 360 Wireless N Networking Adapter
Select Scan for Networks.
Select your wireless network name.
If your network is not listed, try the following:
Select Specify Unlisted Network, and enter your wireless network name (also referred to as your Service Set Identifier [SSID]).
Select your wireless security: WEP, WPA, WPA2, or No Security (if your network doesn't have a password).
If you can't connect to your wireless network, try improving your wireless signal using the tips in the following article:
909336 (http://support.microsoft.com/kb/909336/ ) Your Xbox 360 console receives a weak wireless signal
Enter your wireless network password, and then select Done.
Note Make sure that you have entered the correct password. An incorrect password might allow your console to connect to your wireless network, but you might receive an IP address error when you test your Xbox LIVE connection.
Press B on your controller, and then select Test Xbox LIVE Connection.
There should have been an instruction manual that came with your wireless adapter. But anyways, you may be connected to a password protected router and need to put in the password via the dashboard. I'm pretty sure you would goto network settings and then select the network you'd want to connect to.
The xbox live board is down,so if you pass all tests except the xbox live one,this is the problem.I rang them and they said over 50% of users are having this problem.Its because so many people went on it over Christmas and the system got overloaded.They said they're working on it and it should be up and running in a week or two. ~~PS~~ I rang on the 12-1-08 so it should be up by the 20th,its not your fault,the servers down.