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Posted on Jun 07, 2010

It says disc could not be read almost always even though discs appear nice and clean

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  • Contributor 12 Answers
  • Posted on Jun 08, 2010
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Joined: Jun 08, 2010
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This might be because you PS2 might not be up to date.

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I have a philips wireless music center wacs700 when i put disc s in even a lens cleaner disc it comes up cant read disc can you tell me what the problem is

lens cleaner not alway working.use air to blow unit out,,lots of dust inside of units...try to clean lazer with earbud very softly untill it shines,90% its works if not u need to replace lazer and hope its not the mpeg board...im a technician
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When a disc is inserted it spins about 3 revolutions & stops then the message says "NO DISC". So appears to not read or see the disc.

Hi Robert,
First of all, thank you for posting your question here at Fixya.You may try the steps below to resolve the issue.
Assuming that the disc is good.
1.Clean the lens. -Sometimes because of dust and any fine foreign objects the optical lens can'tread any disc. If you have a CD Lens cleaner, play it to the unit. If this isnot available you may manually clean the optical lens. Open the cover andgently clean the eye of the lens by smooth,clean,soft cotton buds. Be carefulwhile doing this, just a gentle stroke only.
2.Check the ribbon - Checkthe ribbon connected to the lens from the main board for scratch, damage. Once it has anopen line then of course the lens can't read the disc, this is because of themovement of the optical lens back-and-forth. Also try to erase the contact by pencileraser. If you've done the steps above and the symptoms still there then thenext step requires you a little knowledge in soldering technique and readingthe ohmmeter.
3.Check the spindle motor -Check the spindle motor that spin the disc with an ohmmeter. You can test itusing the ohmmeter (x1) even it is connected on the lens assembly.Good motor - reading should be fairly high and itwill spin. Bad motor-reading will drop to low resistance and will not spin or spin slowly.
HopeI helped you.
Have a nice day!
Thanks for using Fixya.
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The palyer indicates that it cannot play the disc even though it has numerous times and now it will not play any other disc.

Hi pcheryl2,
If you have necessary tools and test instruments, know safety precaution in basic troubleshooting try the steps below to solve your problem.
Assuming that the disc is good.
1.Clean the lens. - Sometimes because of dust the lens can't read any disc. Try clean the lens by soft cotton buds. Be careful while doing this.
2.Replace the ribbon - Check the ribbon connected to the lens from the main board for scratch, damage. Once it has an open line then of course the lens can't read the disc. Also try to erase the contact by pencil eraser. If you've done the steps above and the symptoms still there then the next step requires you a little knowledge in soldering technique and reading the ohmmeter.
3.Check the motor - Check the motor that spin the disc with an ohmmeter. You can test it using the ohmmeter (x1) even it is connected on the lens assembly.Good motor - reading should be fairly high and it will spin. Bad motor- reading will drop to low resistance and will not spin.
Hint : 50% of my repaired unit the above parts are commonly caused of the problem.
If you confirmed that you have a defective motor then replace it with a new one. Before replacing the new motor you have to check the clearance of the disc holder with the old one. The clearance should be the same as the old because if not the lens will not read the disc if it is too far or too close.
If the above steps didn't cure the problem, high chance that your optical lens was faulty.

If you can't do the job yourself, I would advice you to look for a professional to troubleshoot the symptom.

Hope I helped you.
Have a nice day!
Thanks for using Fixya.

1helpful
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I have an LHY-518 that will not read any discs. Always displays the error message "unknown disc, please, check disc again", then ejects the disc.

Hi,

Your no disc error can be a DIY like the following steps.
Assuming that the disc is good.
1.Clean the lens. - Sometimes because of dust the lens can't read any disc. Try clean the lens by soft cotton buds. Be careful while doing this.
2.Replace the ribbon - Check the ribbon connected to the lens from the main board for scratch, damage. Once it has an open line then of course the lens can't read the disc. Also try to erase the contact by pencil eraser. If you've done the steps above and the symptoms still there then the next step requires you a little knowledge in soldering technique and reading the ohmmeter.
3.Check the motor - Check the motor that spin the disc with an ohmmeter. You can test it using the ohmmeter (x1) even it is connected on the lens assembly. Good motor - reading should be fairly high and it will spin. Bad motor- reading will drop to low resistance and will not spin.
Hint : 50% of my repaired unit the above parts are commonly caused of the problem.
If you confirmed that you have a defective motor then replace it with a new one. Before replacing the new motor you have to check the clearance of the disc holder with the old one. The clearance should be the same as the old because if not the lens will not read the disc if it is too far or too close.
Ifyou already cleaned the lens, and confirmed that the ribbon is good as well as the motor then I've advice you to send it to repair shop because the next step should be done with an expert because it is quite technical diagnosing the fault between the pick-up lens and the main board.

Hope it may help you.
Have a nice day!

JDVillanueva
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Wont read disc and disk is clean with no scratches

If your Wii won't read any discs, even though the discs are clean, I have 2 solutions.

Visit support.nintendo.com

Or call 1-800-255-3700 for Wii assistance.
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Does not recognise discs

If this disc that you are trying to use is a DVD+/-RW and it has been used a few times for DVD-Video or DivX then you can try to do a FULL ERASE using the excellent ImageBurn by lightining now at v2.5.0.0 it takes about 20 mins to erase a full single sided DVD

Hope this helps.
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No disc appears even though a disc is in it - correct side up

Either the CD player does not support the format of the CD or the reading lens insidemight be covered with dust. Use a CD lens cleaner to rectify this problem.
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Cannot open DVD disc

Brain,
Is your drive supports DVD? Try to put a CD disc and see its reading or not. If this problem occurs for both CD's and DVD's discs then you might have problem in your drive lense. and if it only reads CD then your drive might not be supported for DVD's.

try to clean your drive lense using CD head cleaner, it might solve your problem, other than you have to replace your drive.

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Iqbal
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your lens needs to be replaced.
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If it only does this for this one game, you may have a defective game disc, it happens. Often, if you have just recently purchased it, you can return it to the store and tell them that it was defective and get a new one. If not, you can always try cleaning it though I doubt that's the problem.
nintendo.com says "If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options."
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