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I cannot activate Roxio Easy Media Creator 9. I've tried the suggestions on Roxio's website and they don't work. The CD Key I got with the softwear is being rejected when I try to activate it.

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Try contacting Roxio's customer support, they should be able to give you a new key, or fix your problem in some way.

Posted on Apr 10, 2008

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Can you tell me what conflicts there are between Roxio Easy Media Creator 10 and Zone Alarm fire wall or AVG anti-virus. When I tried to install Creator 10, the installation hung up on me. I need to know...


I think zonealarm could be your problem. It may be blocking Roxio. You could try turning ZA off untill you reinstall roxio. If that does not work may i suggest these links below that should be of help. All of which are FREE!!!

http://www.download.com/Ashampoo-Burning-Studio-Free/3000-2646_4-10776287.html

http://www.comodo.com/

Dec 20, 2008 | PC Desktops

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Roxio creator 2009 does not install right no icon it also mentions i need easy media 10 what gives i asked best buy clerk for their best burning software 99.00


I don't know what Easy Media 10 is but for some reason your Roxio software will not work without it. So I would research Easy Media 10 on the internet. Hopefully it is a free download.

Dec 07, 2008 | PC Desktops

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Trying to import video from Sony Digital 8mm camcorder and get about 2 minutes into the download and it freezes up. I have a brand new top of the line HP 9400 computer that should handle the Roxio Creator...


Try using windows movie maker software, it comes with windows xp. you can then import the video into Roxio after it is captured. I have used the Roxio Creator 9 and I hated it, always freezing up. I got the Roxio Creator 10 and it works much better. I think the problem you are having is the Roxio 9. I had problems with it and I have 4 Gig of RAM and a daul core 3.0GHZ processor, also a good computer. You may also want to try rebooting your computer right before you do the capture, sometimes that help me with the Roxio 9.

Nov 05, 2008 | PC Desktops

1 Answer

I keep getting a message from Sonic saying, Installation package for the product SONIC DLAcannot be found. Try the installation again using a valid copy of the installation package. It says that ...


Article Details ID Number: 000131CR Products: Easy Media Creator 9
Easy Media Creator 9 Deluxe
Easy Media Creator 9 Trial Version
WinOnCD 9
WinOnCD 9 Trial Version (Not available publicly)
Easy CD & DVD Burning ("Vista Compatible" labeled boxes only)
RecordNow 9 Music Lab Premier
OS:
Cause: Through a clerical error, a driver is incorrectly being blocked as incompatible with Windows Vista®. If you do not have one of the above applications, you will need to upgrade to a Windows Vista® compatible version of the software. For Dell Customers

The patch is not intended for a customer base other than Dell. If you do not own a Dell system, it is being offered "as is" and to be used at your own risk.

To download and install the Roxio DLA Update:

  1. Click here for the DLA patch. When the file Download window appears, click Run. Note: If a Security Warning window appears, Click Run.
  2. Follow the installer's on-screen instructions.
  3. When prompted to restart your computer, click Yes.
  4. The computer restarts, and the update is complete
Pleae post here again when you have more issues and ill assist you as long as it takes.

Oct 15, 2008 | PC Desktops

1 Answer

I have just intalled Roxio creator 2009 but much of it will not open. To date I have found advice on Media Cretaot 5, 6, 9 and several other items but not Creator 2009. Can you help please?


are you sure is the full version of the program.. If some or most features are not avaliable (greyed out) you may have a demo version, a shareware version or most likely a system requirement has not been met some some features may not be avaliable to you.

did you check the system requirements before installing the app?
http://kb.roxio.com/content//kb/Creator/000199CR

for advise on how to use the app check out roxio's website or their user manual for roxio creator 2009>
http://kb.roxio.com/content//kb/Creator/000204CR

Sep 26, 2008 | PC Desktops

1 Answer

Roxio Label Creator crashes every time I open it, I am using Vista Home Premium


Hi Smani,

What version of Easy Media Creator or Creator are you using?

Thanks,

Jon
Roxio Support

Sep 10, 2008 | PC Desktops

1 Answer

I HAVE ROXIO MEDIA CREATOR 9 AND GET TO THE VERY END OF TRYING TO BURN A SLIDESHOW OF 750 SLIDE VS AND 7 AUDIO TRACKS AND AT THE VERY LAST MINUTE THE BURNING FAILS CODE 800700E ERROR WHILE ENCODING MENU....


You haven't mention which OS you are working with. I guess it is Windowsxp. Download nero and install it. It might help you to burn your files.I think that Roxio media creator is incompatible with your current OS.

Jun 17, 2008 | PC Desktops

1 Answer

This is easy,...I ma trying to install newly purchased Easy Media Creator and I do not understand what serial code is being sked for??I used my computer serial number and it was not accepted and I used a...


Hi fiddlejam, look on your box internal flaps & if not there look on the sleeve the CD came in or case. Sometimes they mark the manual for Roxio Easy Media Creator serial key. If you still can not find it than go to this link & call Roxio.
http://www.roxio.com/enu/company/contact.html

While your there register your product & creat a user ID & password. That will make updating simpler.

Good Luck & Kind Regards.

Mike

Mar 31, 2008 | PC Desktops

1 Answer

Can't activte MPEG2 COdec when starting Video/MyDVD


Hello!

I am affraid to answer this question, because im not that his will fix. and after that you rate me "thanks for trying" that's too bad.

In your case i will suggest you to use different player not the roxio. I can recommend you a free player that have a multi codecs, Please click the link to download the player.

http://www.afterdawn.com/software/video_software/video_players/media_player_classic.cfm

Here is another player that plays lot of DVD format . click here to download: http://www.filehippo.com/download_vlc/

may thi solve the problem. best regards, melnavz

Mar 06, 2008 | PC Desktops

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