I purchased 2 PVS33116 portable DVD players. One of the adapter chargers never worked. one work. How do I go about getting one to replace the one that never worked.
have the same problem. Unit 3 months old won't charge
Solution #1
posted on May 23, 2008
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Have PVS33115 where the adapter charger failed afer 3 months, and very little use. A replacement costs 20.50 including shipping. Seems like this may be a common problem with this adapter. Returned for replacement.
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If the DVD players are new or less then a year, they're still cover under manufacturers warranty.
I would suggest to call the place where you bought them from and ask them for a replacement or give the info where to go to get them fix under the manufacturers warranty.
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